Implementing Generative AI Chatbots as a Decision Aid for Enhanced Values Clarification Exercises in Online Business Ethics Education
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| Title: | Implementing Generative AI Chatbots as a Decision Aid for Enhanced Values Clarification Exercises in Online Business Ethics Education |
|---|---|
| Language: | English |
| Authors: | Yung-Hsiang Hu |
| Source: | Educational Technology & Society. 2024 27(3):356-373. |
| Availability: | International Forum of Educational Technology & Society. Available from: National Yunlin University of Science and Technology. No. 123, Section 3, Daxue Road, Douliu City, Yunlin County, Taiwan 64002. e-mail: journal.ets@gmail.com; Web site: https://www.j-ets.net/ |
| Peer Reviewed: | Y |
| Page Count: | 18 |
| Publication Date: | 2024 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Foreign Countries, Undergraduate Students, Artificial Intelligence, Business Administration Education, Ethics, Moral Development, Man Machine Systems, Values Clarification, Self Efficacy, Decision Making Skills, Decision Support Systems, Conflict Resolution, Online Courses |
| Geographic Terms: | Taiwan |
| DOI: | 10.30191/ETS.202407_27(3).TP02 |
| ISSN: | 1176-3647 1436-4522 |
| Abstract: | Ethical decision-making is challenging for most students. Values clarification exercises (VCEs) can help reduce decisional conflicts and feelings of regret. Scholars have suggested Ethical decision-making is challenging for most students. Values clarification exercises (VCEs) can help reduce decisional conflicts and feelings of regret. Scholars have suggested designing values deliberation exercises based on moral dilemma scenarios to help students to identify their values system. However, such exercises are challenging to complete for most teachers and students. Therefore, the development of artificial intelligence (AI)-supported decision aids is warranted. Studies have revealed that using a one-on-one interactive chatbot is a feasible learning strategy for improving the dialectic skills of students. Thus, this study proposed a human-machine learning framework that helps students to perform values clarification in the context of moral dilemmas. To assess the effectiveness of the framework, the present study incorporated the chatbot Chat Generative Pre-trained Transformer into the business ethics course of a university to develop a generative-AI-chatbot-assisted VCE (GAIC-VCE) system for university students. In total, 70 university students were recruited and divided into an experimental group and a control group. The experimental group completed GAIC-VCEs, whereas the control group completed conventional VCEs. The results revealed that the GAIC-VCE system effectively improved the experimental-group students' ethical self-efficacy and ethical decision-making confidence and reduced their decisional conflicts. |
| Abstractor: | As Provided |
| Entry Date: | 2024 |
| Accession Number: | EJ1437432 |
| Database: | ERIC |
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| Items | – Name: Title Label: Title Group: Ti Data: Implementing Generative AI Chatbots as a Decision Aid for Enhanced Values Clarification Exercises in Online Business Ethics Education – Name: Language Label: Language Group: Lang Data: English – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Yung-Hsiang+Hu%22">Yung-Hsiang Hu</searchLink> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="SO" term="%22Educational+Technology+%26+Society%22"><i>Educational Technology & Society</i></searchLink>. 2024 27(3):356-373. – Name: Avail Label: Availability Group: Avail Data: International Forum of Educational Technology & Society. Available from: National Yunlin University of Science and Technology. No. 123, Section 3, Daxue Road, Douliu City, Yunlin County, Taiwan 64002. e-mail: journal.ets@gmail.com; Web site: https://www.j-ets.net/ – Name: PeerReviewed Label: Peer Reviewed Group: SrcInfo Data: Y – Name: Pages Label: Page Count Group: Src Data: 18 – Name: DatePubCY Label: Publication Date Group: Date Data: 2024 – Name: TypeDocument Label: Document Type Group: TypDoc Data: Journal Articles<br />Reports - Research – Name: Audience Label: Education Level Group: Audnce Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink> – Name: Subject Label: Descriptors Group: Su Data: <searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Undergraduate+Students%22">Undergraduate Students</searchLink><br /><searchLink fieldCode="DE" term="%22Artificial+Intelligence%22">Artificial Intelligence</searchLink><br /><searchLink fieldCode="DE" term="%22Business+Administration+Education%22">Business Administration Education</searchLink><br /><searchLink fieldCode="DE" term="%22Ethics%22">Ethics</searchLink><br /><searchLink fieldCode="DE" term="%22Moral+Development%22">Moral Development</searchLink><br /><searchLink fieldCode="DE" term="%22Man+Machine+Systems%22">Man Machine Systems</searchLink><br /><searchLink fieldCode="DE" term="%22Values+Clarification%22">Values Clarification</searchLink><br /><searchLink fieldCode="DE" term="%22Self+Efficacy%22">Self Efficacy</searchLink><br /><searchLink fieldCode="DE" term="%22Decision+Making+Skills%22">Decision Making Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Decision+Support+Systems%22">Decision Support Systems</searchLink><br /><searchLink fieldCode="DE" term="%22Conflict+Resolution%22">Conflict Resolution</searchLink><br /><searchLink fieldCode="DE" term="%22Online+Courses%22">Online Courses</searchLink> – Name: Subject Label: Geographic Terms Group: Su Data: <searchLink fieldCode="DE" term="%22Taiwan%22">Taiwan</searchLink> – Name: DOI Label: DOI Group: ID Data: 10.30191/ETS.202407_27(3).TP02 – Name: ISSN Label: ISSN Group: ISSN Data: 1176-3647<br />1436-4522 – Name: Abstract Label: Abstract Group: Ab Data: Ethical decision-making is challenging for most students. Values clarification exercises (VCEs) can help reduce decisional conflicts and feelings of regret. Scholars have suggested Ethical decision-making is challenging for most students. Values clarification exercises (VCEs) can help reduce decisional conflicts and feelings of regret. Scholars have suggested designing values deliberation exercises based on moral dilemma scenarios to help students to identify their values system. However, such exercises are challenging to complete for most teachers and students. Therefore, the development of artificial intelligence (AI)-supported decision aids is warranted. Studies have revealed that using a one-on-one interactive chatbot is a feasible learning strategy for improving the dialectic skills of students. Thus, this study proposed a human-machine learning framework that helps students to perform values clarification in the context of moral dilemmas. To assess the effectiveness of the framework, the present study incorporated the chatbot Chat Generative Pre-trained Transformer into the business ethics course of a university to develop a generative-AI-chatbot-assisted VCE (GAIC-VCE) system for university students. In total, 70 university students were recruited and divided into an experimental group and a control group. The experimental group completed GAIC-VCEs, whereas the control group completed conventional VCEs. The results revealed that the GAIC-VCE system effectively improved the experimental-group students' ethical self-efficacy and ethical decision-making confidence and reduced their decisional conflicts. – Name: AbstractInfo Label: Abstractor Group: Ab Data: As Provided – Name: DateEntry Label: Entry Date Group: Date Data: 2024 – Name: AN Label: Accession Number Group: ID Data: EJ1437432 |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.30191/ETS.202407_27(3).TP02 Languages: – Text: English PhysicalDescription: Pagination: PageCount: 18 StartPage: 356 Subjects: – SubjectFull: Foreign Countries Type: general – SubjectFull: Undergraduate Students Type: general – SubjectFull: Artificial Intelligence Type: general – SubjectFull: Business Administration Education Type: general – SubjectFull: Ethics Type: general – SubjectFull: Moral Development Type: general – SubjectFull: Man Machine Systems Type: general – SubjectFull: Values Clarification Type: general – SubjectFull: Self Efficacy Type: general – SubjectFull: Decision Making Skills Type: general – SubjectFull: Decision Support Systems Type: general – SubjectFull: Conflict Resolution Type: general – SubjectFull: Online Courses Type: general – SubjectFull: Taiwan Type: general Titles: – TitleFull: Implementing Generative AI Chatbots as a Decision Aid for Enhanced Values Clarification Exercises in Online Business Ethics Education Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Yung-Hsiang Hu IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 01 Type: published Y: 2024 Identifiers: – Type: issn-print Value: 1176-3647 – Type: issn-electronic Value: 1436-4522 Numbering: – Type: volume Value: 27 – Type: issue Value: 3 Titles: – TitleFull: Educational Technology & Society Type: main |
| ResultId | 1 |
