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Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation

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Title: Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
Language: English
Authors: Xiaojun Xu, Guanghui Cheng
Source: College & Research Libraries. 2024 85(6):887-905.
Availability: Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Peer Reviewed: Y
Page Count: 19
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Foreign Countries, Research Libraries, Academic Libraries, Library Services, Library Automation, Library Research, Users (Information), Access to Information, Information Policy, Library Policy, Student Rights, Information Dissemination, User Satisfaction (Information), Information Retrieval
Geographic Terms: China
DOI: 10.5860/crl.85.6.886
ISSN: 0010-0870
2150-6701
Abstract: The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1439809
Database: ERIC
FullText Links:
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IllustrationInfo
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  Data: Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
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  Data: English
– Name: Author
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  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Xiaojun+Xu%22">Xiaojun Xu</searchLink><br /><searchLink fieldCode="AR" term="%22Guanghui+Cheng%22">Guanghui Cheng</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22College+%26+Research+Libraries%22"><i>College & Research Libraries</i></searchLink>. 2024 85(6):887-905.
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  Label: Availability
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  Data: Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
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  Data: Y
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  Data: 19
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  Data: 2024
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Label: Descriptors
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Research+Libraries%22">Research Libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Academic+Libraries%22">Academic Libraries</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Services%22">Library Services</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Automation%22">Library Automation</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Research%22">Library Research</searchLink><br /><searchLink fieldCode="DE" term="%22Users+%28Information%29%22">Users (Information)</searchLink><br /><searchLink fieldCode="DE" term="%22Access+to+Information%22">Access to Information</searchLink><br /><searchLink fieldCode="DE" term="%22Information+Policy%22">Information Policy</searchLink><br /><searchLink fieldCode="DE" term="%22Library+Policy%22">Library Policy</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Rights%22">Student Rights</searchLink><br /><searchLink fieldCode="DE" term="%22Information+Dissemination%22">Information Dissemination</searchLink><br /><searchLink fieldCode="DE" term="%22User+Satisfaction+%28Information%29%22">User Satisfaction (Information)</searchLink><br /><searchLink fieldCode="DE" term="%22Information+Retrieval%22">Information Retrieval</searchLink>
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  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22China%22">China</searchLink>
– Name: DOI
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  Data: 10.5860/crl.85.6.886
– Name: ISSN
  Label: ISSN
  Group: ISSN
  Data: 0010-0870<br />2150-6701
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end.
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        Value: 10.5860/crl.85.6.886
    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 19
        StartPage: 887
    Subjects:
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Research Libraries
        Type: general
      – SubjectFull: Academic Libraries
        Type: general
      – SubjectFull: Library Services
        Type: general
      – SubjectFull: Library Automation
        Type: general
      – SubjectFull: Library Research
        Type: general
      – SubjectFull: Users (Information)
        Type: general
      – SubjectFull: Access to Information
        Type: general
      – SubjectFull: Information Policy
        Type: general
      – SubjectFull: Library Policy
        Type: general
      – SubjectFull: Student Rights
        Type: general
      – SubjectFull: Information Dissemination
        Type: general
      – SubjectFull: User Satisfaction (Information)
        Type: general
      – SubjectFull: Information Retrieval
        Type: general
      – SubjectFull: China
        Type: general
    Titles:
      – TitleFull: Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
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            NameFull: Xiaojun Xu
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            NameFull: Guanghui Cheng
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          Dates:
            – D: 01
              M: 09
              Type: published
              Y: 2024
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              Value: 85
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              Value: 6
          Titles:
            – TitleFull: College & Research Libraries
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