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The Impact of Perceived Quality of Online Interaction on Satisfaction of International Student Interactions in Higher Education

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Title: The Impact of Perceived Quality of Online Interaction on Satisfaction of International Student Interactions in Higher Education
Language: English
Authors: Xiaozhuan Wang (ORCID 0000-0002-8218-5728), Aminuddin Bin Hassan (ORCID 0000-0001-8680-8489), How Shwu Pyng (ORCID 0000-0003-1299-1174), Han Ye (ORCID 0000-0003-1931-7211), Ain Afiqah Aminuddin
Source: Cogent Education. 2024 11(1).
Availability: Cogent OA. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 12
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Student Satisfaction, Foreign Students, College Students, Electronic Learning, Teacher Student Relationship, Peer Relationship, Foreign Countries, Online Courses, Course Content, Educational Technology, Student Experience, Interaction
Geographic Terms: China
DOI: 10.1080/2331186X.2023.2293454
ISSN: 2331-186X
Abstract: Online learning is a necessary teaching method for higher education institutions to cope with future unpredictable events. This study aims to investigate the impact of four forms of perceived quality in online interaction on the satisfaction of international students. The four types of online interaction considered are Teacher-Student Interaction (TSI), Student-Student Interaction (SSI), Student-Content Interaction (SCI), and Student-Interface Interaction (SII). Employing a quantitative research approach, we used a questionnaire for data collection in the investigation. The questionnaire underwent rigorous assessment for reliability and validity. The population of this study consists of a university in Zhejiang Province, China, with over 2,000 international students enrolled in 2019. Utilizing a stratified random sampling technique, we selected 320 international students exclusively participating in 100% online courses. Data analysis, conducted using SPSS 26.0, included descriptive analysis, correlation analysis, and multiple linear regression analysis. The research findings underscore the critical role of the perceived quality of three types of interactions--TSI, SSI, and SCI--in influencing student satisfaction with online learning interactions. This study contributes to enriching research on international student satisfaction with online interaction, providing valuable insights for educators and institutions aiming to enhance the quality of online learning experiences.
Abstractor: As Provided
Entry Date: 2024
Accession Number: EJ1453207
Database: ERIC
FullText Text:
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  Data: The Impact of Perceived Quality of Online Interaction on Satisfaction of International Student Interactions in Higher Education
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  Data: English
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  Data: <searchLink fieldCode="AR" term="%22Xiaozhuan+Wang%22">Xiaozhuan Wang</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-8218-5728">0000-0002-8218-5728</externalLink>)<br /><searchLink fieldCode="AR" term="%22Aminuddin+Bin+Hassan%22">Aminuddin Bin Hassan</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-8680-8489">0000-0001-8680-8489</externalLink>)<br /><searchLink fieldCode="AR" term="%22How+Shwu+Pyng%22">How Shwu Pyng</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1299-1174">0000-0003-1299-1174</externalLink>)<br /><searchLink fieldCode="AR" term="%22Han+Ye%22">Han Ye</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1931-7211">0000-0003-1931-7211</externalLink>)<br /><searchLink fieldCode="AR" term="%22Ain+Afiqah+Aminuddin%22">Ain Afiqah Aminuddin</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22Cogent+Education%22"><i>Cogent Education</i></searchLink>. 2024 11(1).
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  Data: Cogent OA. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
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  Data: 12
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Students%22">Foreign Students</searchLink><br /><searchLink fieldCode="DE" term="%22College+Students%22">College Students</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+Learning%22">Electronic Learning</searchLink><br /><searchLink fieldCode="DE" term="%22Teacher+Student+Relationship%22">Teacher Student Relationship</searchLink><br /><searchLink fieldCode="DE" term="%22Peer+Relationship%22">Peer Relationship</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Online+Courses%22">Online Courses</searchLink><br /><searchLink fieldCode="DE" term="%22Course+Content%22">Course Content</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Technology%22">Educational Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Experience%22">Student Experience</searchLink><br /><searchLink fieldCode="DE" term="%22Interaction%22">Interaction</searchLink>
– Name: Subject
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22China%22">China</searchLink>
– Name: DOI
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  Data: 10.1080/2331186X.2023.2293454
– Name: ISSN
  Label: ISSN
  Group: ISSN
  Data: 2331-186X
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Online learning is a necessary teaching method for higher education institutions to cope with future unpredictable events. This study aims to investigate the impact of four forms of perceived quality in online interaction on the satisfaction of international students. The four types of online interaction considered are Teacher-Student Interaction (TSI), Student-Student Interaction (SSI), Student-Content Interaction (SCI), and Student-Interface Interaction (SII). Employing a quantitative research approach, we used a questionnaire for data collection in the investigation. The questionnaire underwent rigorous assessment for reliability and validity. The population of this study consists of a university in Zhejiang Province, China, with over 2,000 international students enrolled in 2019. Utilizing a stratified random sampling technique, we selected 320 international students exclusively participating in 100% online courses. Data analysis, conducted using SPSS 26.0, included descriptive analysis, correlation analysis, and multiple linear regression analysis. The research findings underscore the critical role of the perceived quality of three types of interactions--TSI, SSI, and SCI--in influencing student satisfaction with online learning interactions. This study contributes to enriching research on international student satisfaction with online interaction, providing valuable insights for educators and institutions aiming to enhance the quality of online learning experiences.
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  Data: 2024
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  Data: EJ1453207
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      – Text: English
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        PageCount: 12
    Subjects:
      – SubjectFull: Student Satisfaction
        Type: general
      – SubjectFull: Foreign Students
        Type: general
      – SubjectFull: College Students
        Type: general
      – SubjectFull: Electronic Learning
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      – SubjectFull: Teacher Student Relationship
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      – SubjectFull: Peer Relationship
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Online Courses
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      – SubjectFull: Educational Technology
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      – SubjectFull: Student Experience
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      – SubjectFull: Interaction
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      – SubjectFull: China
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