Ethics of Care and Soft Systems Methodology Employed to Guide a Doctoral Program Redesign

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Title: Ethics of Care and Soft Systems Methodology Employed to Guide a Doctoral Program Redesign
Language: English
Authors: Scott Warren (ORCID 0000-0003-4920-3960), Brittany Rivera (ORCID 0000-0001-8000-8659), Kimberly S. Grotewold (ORCID 0000-0003-0838-6131), Ruthi Hernandez, Veronica Johnson, Eugene Yeoh (ORCID 0009-0003-5936-1927), Kristen McGuffin, Heather Robinson (ORCID 0000-0002-1053-2575)
Source: International Journal of Designs for Learning. 2024 15(3):200-220.
Availability: Indiana University. 107 South Indiana Avenue, Bryan Hall 203B, Bloomington, IN 47405. Tel: 317-274-5647; Fax: 317-278-2360; e-mail: ijdl@indiana.edu; Web site: https://scholarworks.iu.edu/journals/index.php/ijdl
Peer Reviewed: Y
Page Count: 21
Publication Date: 2024
Document Type: Journal Articles
Reports - Research
Tests/Questionnaires
Education Level: Higher Education
Postsecondary Education
Descriptors: College Faculty, Doctoral Students, Faculty Advisers, Caring, Teacher Student Relationship, Web Sites, Student Recruitment, School Holding Power, Program Guides, Interpersonal Communication, Teacher Expectations of Students, Well Being, Instructional Development, Student Educational Objectives, Student Personnel Services, Academic Support Services, Program Development, Ethics, Soft Skills, Educational Change
Geographic Terms: Texas
DOI: 10.14434/ijdl.v15i3.37812
ISSN: 2159-449X
Abstract: For many educational organizations, ensuring students have a positive experience and feel cared for by their degree program faculty is necessary for recruitment and retention, which can be especially important in challenging doctoral programs. Making information easily accessible and up-todate on the website, including the necessary forms, is a simple yet significant way of demonstrating support and care for students as they seek to complete important milestones such as the dissertation. Further, regular communication of expectations with care messages is vital for retention because it builds students' confidence that department members support their well-being and success. From the perspective that the organization's behaviors should be moral, it is necessary to show care for students to ensure they can complete a degree. Instructional design should follow a strong learning design theory aligned with desired outcomes. As such, our program redesign was guided by Noddings' concept of Ethics of Care, which is grounded in a feminist, moral perspective of educational support. The operational enactment of that conception was supported by soft systems methodology, which is focused on understanding and depicting the complexity of human interactions in organizations. This paper presents our attempt to completely redesign a doctoral program to support students to improve their experience by providing improved advising services and academic resources.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1462022
Database: ERIC
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  Data: Ethics of Care and Soft Systems Methodology Employed to Guide a Doctoral Program Redesign
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  Data: <searchLink fieldCode="AR" term="%22Scott+Warren%22">Scott Warren</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-4920-3960">0000-0003-4920-3960</externalLink>)<br /><searchLink fieldCode="AR" term="%22Brittany+Rivera%22">Brittany Rivera</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-8000-8659">0000-0001-8000-8659</externalLink>)<br /><searchLink fieldCode="AR" term="%22Kimberly+S%2E+Grotewold%22">Kimberly S. Grotewold</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-0838-6131">0000-0003-0838-6131</externalLink>)<br /><searchLink fieldCode="AR" term="%22Ruthi+Hernandez%22">Ruthi Hernandez</searchLink><br /><searchLink fieldCode="AR" term="%22Veronica+Johnson%22">Veronica Johnson</searchLink><br /><searchLink fieldCode="AR" term="%22Eugene+Yeoh%22">Eugene Yeoh</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0003-5936-1927">0009-0003-5936-1927</externalLink>)<br /><searchLink fieldCode="AR" term="%22Kristen+McGuffin%22">Kristen McGuffin</searchLink><br /><searchLink fieldCode="AR" term="%22Heather+Robinson%22">Heather Robinson</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-1053-2575">0000-0002-1053-2575</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22International+Journal+of+Designs+for+Learning%22"><i>International Journal of Designs for Learning</i></searchLink>. 2024 15(3):200-220.
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  Data: Indiana University. 107 South Indiana Avenue, Bryan Hall 203B, Bloomington, IN 47405. Tel: 317-274-5647; Fax: 317-278-2360; e-mail: ijdl@indiana.edu; Web site: https://scholarworks.iu.edu/journals/index.php/ijdl
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  Data: 21
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  Data: <searchLink fieldCode="DE" term="%22College+Faculty%22">College Faculty</searchLink><br /><searchLink fieldCode="DE" term="%22Doctoral+Students%22">Doctoral Students</searchLink><br /><searchLink fieldCode="DE" term="%22Faculty+Advisers%22">Faculty Advisers</searchLink><br /><searchLink fieldCode="DE" term="%22Caring%22">Caring</searchLink><br /><searchLink fieldCode="DE" term="%22Teacher+Student+Relationship%22">Teacher Student Relationship</searchLink><br /><searchLink fieldCode="DE" term="%22Web+Sites%22">Web Sites</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Recruitment%22">Student Recruitment</searchLink><br /><searchLink fieldCode="DE" term="%22School+Holding+Power%22">School Holding Power</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Guides%22">Program Guides</searchLink><br /><searchLink fieldCode="DE" term="%22Interpersonal+Communication%22">Interpersonal Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Teacher+Expectations+of+Students%22">Teacher Expectations of Students</searchLink><br /><searchLink fieldCode="DE" term="%22Well+Being%22">Well Being</searchLink><br /><searchLink fieldCode="DE" term="%22Instructional+Development%22">Instructional Development</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Educational+Objectives%22">Student Educational Objectives</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Personnel+Services%22">Student Personnel Services</searchLink><br /><searchLink fieldCode="DE" term="%22Academic+Support+Services%22">Academic Support Services</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Development%22">Program Development</searchLink><br /><searchLink fieldCode="DE" term="%22Ethics%22">Ethics</searchLink><br /><searchLink fieldCode="DE" term="%22Soft+Skills%22">Soft Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Change%22">Educational Change</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Texas%22">Texas</searchLink>
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  Data: 10.14434/ijdl.v15i3.37812
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  Data: 2159-449X
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  Data: For many educational organizations, ensuring students have a positive experience and feel cared for by their degree program faculty is necessary for recruitment and retention, which can be especially important in challenging doctoral programs. Making information easily accessible and up-todate on the website, including the necessary forms, is a simple yet significant way of demonstrating support and care for students as they seek to complete important milestones such as the dissertation. Further, regular communication of expectations with care messages is vital for retention because it builds students' confidence that department members support their well-being and success. From the perspective that the organization's behaviors should be moral, it is necessary to show care for students to ensure they can complete a degree. Instructional design should follow a strong learning design theory aligned with desired outcomes. As such, our program redesign was guided by Noddings' concept of Ethics of Care, which is grounded in a feminist, moral perspective of educational support. The operational enactment of that conception was supported by soft systems methodology, which is focused on understanding and depicting the complexity of human interactions in organizations. This paper presents our attempt to completely redesign a doctoral program to support students to improve their experience by providing improved advising services and academic resources.
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        Value: 10.14434/ijdl.v15i3.37812
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      – Text: English
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      – SubjectFull: College Faculty
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      – SubjectFull: Doctoral Students
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      – SubjectFull: Faculty Advisers
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      – SubjectFull: Texas
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