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Student Burnout and Mental Health in Higher Education during COVID-19: Online Learning Fatigue, Institutional Support, and the Role of Artificial Intelligence

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Title: Student Burnout and Mental Health in Higher Education during COVID-19: Online Learning Fatigue, Institutional Support, and the Role of Artificial Intelligence
Language: English
Authors: Promethi Das Deep, Yixin Chen
Source: Higher Education Studies. 2025 15(2):381-401.
Availability: Canadian Center of Science and Education. 1595 Sixteenth Ave Suite 301, Richmond Hill, Ontario, L4B 3N9 Canada. Tel: 416-642-2606; Fax: 416-642-2608; e-mail: hes@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/hes
Peer Reviewed: Y
Page Count: 21
Publication Date: 2025
Document Type: Journal Articles
Information Analyses
Education Level: Higher Education
Postsecondary Education
Descriptors: COVID-19, Pandemics, Electronic Learning, Fatigue (Biology), Burnout, College Students, Academic Achievement, Mental Health, Artificial Intelligence, Man Machine Systems, Natural Language Processing, Foreign Countries
Geographic Terms: Ghana, Iran, Spain, Malaysia, Jordan, Puerto Rico, Canada, Argentina, Mexico, Lebanon, United Kingdom, United States, Hungary, Colombia, Chile, Nicaragua, France, Germany, Russia, Bangladesh, Portugal, China, Hong Kong
ISSN: 1925-4741
1925-475X
Abstract: The COVID-19 pandemic significantly disrupted higher education. The sudden and profound transformations it necessitated had a direct and negative impact on higher education students, as evidenced by the widely reported instances of academic disengagement, decreased motivation, and lower performance. This was often due to student burnout caused by financial instability, mental health struggles, social isolation, and online learning fatigue. This qualitative narrative review, which analysed 38 peer-reviewed articles and adheres to SANRA, explores this burnout phenomenon, delving into learners' challenges during the pandemic, how their educational success was affected, and the universities' strategies to mitigate the negative consequences. Understanding the link between burnout and academic success is crucial, as it will help inform future policies aimed at enhancing student resilience and learning outcomes. This review found that flexible academic policies, hybrid learning models, and mental health support services helped alleviate some of the challenges faced during the pandemic. In addition, AI-based tools such as chatbots and academic aids provided scalable emotional and academic support, particularly in online environments where traditional structures were limited. However, the long-term academic implications remain uncertain, despite the use of these learner management strategies to mitigate stress. Findings underscore the importance of continued research on sustainable digital and institutional support systems, including the integration of AI, in post-pandemic higher education.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1471268
Database: ERIC
FullText Text:
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  Data: Student Burnout and Mental Health in Higher Education during COVID-19: Online Learning Fatigue, Institutional Support, and the Role of Artificial Intelligence
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  Data: <searchLink fieldCode="AR" term="%22Promethi+Das+Deep%22">Promethi Das Deep</searchLink><br /><searchLink fieldCode="AR" term="%22Yixin+Chen%22">Yixin Chen</searchLink>
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  Data: Canadian Center of Science and Education. 1595 Sixteenth Ave Suite 301, Richmond Hill, Ontario, L4B 3N9 Canada. Tel: 416-642-2606; Fax: 416-642-2608; e-mail: hes@ccsenet.org; Web site: http://www.ccsenet.org/journal/index.php/hes
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  Data: <searchLink fieldCode="DE" term="%22Ghana%22">Ghana</searchLink><br /><searchLink fieldCode="DE" term="%22Iran%22">Iran</searchLink><br /><searchLink fieldCode="DE" term="%22Spain%22">Spain</searchLink><br /><searchLink fieldCode="DE" term="%22Malaysia%22">Malaysia</searchLink><br /><searchLink fieldCode="DE" term="%22Jordan%22">Jordan</searchLink><br /><searchLink fieldCode="DE" term="%22Puerto+Rico%22">Puerto Rico</searchLink><br /><searchLink fieldCode="DE" term="%22Canada%22">Canada</searchLink><br /><searchLink fieldCode="DE" term="%22Argentina%22">Argentina</searchLink><br /><searchLink fieldCode="DE" term="%22Mexico%22">Mexico</searchLink><br /><searchLink fieldCode="DE" term="%22Lebanon%22">Lebanon</searchLink><br /><searchLink fieldCode="DE" term="%22United+Kingdom%22">United Kingdom</searchLink><br /><searchLink fieldCode="DE" term="%22United+States%22">United States</searchLink><br /><searchLink fieldCode="DE" term="%22Hungary%22">Hungary</searchLink><br /><searchLink fieldCode="DE" term="%22Colombia%22">Colombia</searchLink><br /><searchLink fieldCode="DE" term="%22Chile%22">Chile</searchLink><br /><searchLink fieldCode="DE" term="%22Nicaragua%22">Nicaragua</searchLink><br /><searchLink fieldCode="DE" term="%22France%22">France</searchLink><br /><searchLink fieldCode="DE" term="%22Germany%22">Germany</searchLink><br /><searchLink fieldCode="DE" term="%22Russia%22">Russia</searchLink><br /><searchLink fieldCode="DE" term="%22Bangladesh%22">Bangladesh</searchLink><br /><searchLink fieldCode="DE" term="%22Portugal%22">Portugal</searchLink><br /><searchLink fieldCode="DE" term="%22China%22">China</searchLink><br /><searchLink fieldCode="DE" term="%22Hong+Kong%22">Hong Kong</searchLink>
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  Data: 1925-4741<br />1925-475X
– Name: Abstract
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  Data: The COVID-19 pandemic significantly disrupted higher education. The sudden and profound transformations it necessitated had a direct and negative impact on higher education students, as evidenced by the widely reported instances of academic disengagement, decreased motivation, and lower performance. This was often due to student burnout caused by financial instability, mental health struggles, social isolation, and online learning fatigue. This qualitative narrative review, which analysed 38 peer-reviewed articles and adheres to SANRA, explores this burnout phenomenon, delving into learners' challenges during the pandemic, how their educational success was affected, and the universities' strategies to mitigate the negative consequences. Understanding the link between burnout and academic success is crucial, as it will help inform future policies aimed at enhancing student resilience and learning outcomes. This review found that flexible academic policies, hybrid learning models, and mental health support services helped alleviate some of the challenges faced during the pandemic. In addition, AI-based tools such as chatbots and academic aids provided scalable emotional and academic support, particularly in online environments where traditional structures were limited. However, the long-term academic implications remain uncertain, despite the use of these learner management strategies to mitigate stress. Findings underscore the importance of continued research on sustainable digital and institutional support systems, including the integration of AI, in post-pandemic higher education.
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    Languages:
      – Text: English
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      Pagination:
        PageCount: 21
        StartPage: 381
    Subjects:
      – SubjectFull: COVID-19
        Type: general
      – SubjectFull: Pandemics
        Type: general
      – SubjectFull: Electronic Learning
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      – SubjectFull: Fatigue (Biology)
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      – SubjectFull: Burnout
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      – SubjectFull: College Students
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      – SubjectFull: Academic Achievement
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      – SubjectFull: Mental Health
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      – SubjectFull: Artificial Intelligence
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      – SubjectFull: Man Machine Systems
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      – SubjectFull: Natural Language Processing
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Hong Kong
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