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The Impact of International Service-Learning on Students' Development in Intercultural Sensitivity

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Title: The Impact of International Service-Learning on Students' Development in Intercultural Sensitivity
Language: English
Authors: Perry B. Y. Lee, Zhuoheng Luo, Rina Marie Camus, Grace Ngai, Stephen Chan
Source: Journal of Higher Education Outreach and Engagement. 2025 29(2):147-166.
Availability: Office of the Vice President for Public Service and Outreach, University of Georgia and the Institute of Higher Education. Treanor House, 1234 South Lumpkin Street, Athens, GA 30602. Tel: 706-542-6167; Fax: 706-542-6124; e-mail: jheoe@uga.edu; Web site: http://openjournals.libs.uga.edu/index.php/jheoe
Peer Reviewed: Y
Page Count: 20
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Service Learning, Cultural Awareness, Outcomes of Education, Undergraduate Students, Student Attitudes, Writing (Composition), Educational Experience, Comparative Analysis, Foreign Countries
Geographic Terms: Hong Kong, China, Asia, Africa
ISSN: 1534-6102
2164-8212
Abstract: We examined the impact of international service-learning (ISL) on students' development of intercultural sensitivity. Participants were undergraduate students of a Hong Kong university (N = 132) who enrolled in a credit-bearing ISL course with service projects in Africa, Southeast Asia, and Mainland China. The research is primarily qualitative but also employs quantitative methods. Students were asked to write their views about the host country both before and after their service trip. Through thematic analysis of the responses, we developed a framework for intercultural sensitivity with four levels. Categories adopted from literature about intercultural competence or development were used to code the data set. Results revealed statistically significant differences in levels of intercultural sensitivity before and after ISL experience. Postexperience data further showed higher levels of intercultural sensitivity in the Southeast Asia and Africa groups than in the Mainland China group. Potential factors and implications are discussed.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1477587
Database: ERIC
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  Data: <searchLink fieldCode="SO" term="%22Journal+of+Higher+Education+Outreach+and+Engagement%22"><i>Journal of Higher Education Outreach and Engagement</i></searchLink>. 2025 29(2):147-166.
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  Data: Office of the Vice President for Public Service and Outreach, University of Georgia and the Institute of Higher Education. Treanor House, 1234 South Lumpkin Street, Athens, GA 30602. Tel: 706-542-6167; Fax: 706-542-6124; e-mail: jheoe@uga.edu; Web site: http://openjournals.libs.uga.edu/index.php/jheoe
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  Data: <searchLink fieldCode="DE" term="%22Hong+Kong%22">Hong Kong</searchLink><br /><searchLink fieldCode="DE" term="%22China%22">China</searchLink><br /><searchLink fieldCode="DE" term="%22Asia%22">Asia</searchLink><br /><searchLink fieldCode="DE" term="%22Africa%22">Africa</searchLink>
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  Data: We examined the impact of international service-learning (ISL) on students' development of intercultural sensitivity. Participants were undergraduate students of a Hong Kong university (N = 132) who enrolled in a credit-bearing ISL course with service projects in Africa, Southeast Asia, and Mainland China. The research is primarily qualitative but also employs quantitative methods. Students were asked to write their views about the host country both before and after their service trip. Through thematic analysis of the responses, we developed a framework for intercultural sensitivity with four levels. Categories adopted from literature about intercultural competence or development were used to code the data set. Results revealed statistically significant differences in levels of intercultural sensitivity before and after ISL experience. Postexperience data further showed higher levels of intercultural sensitivity in the Southeast Asia and Africa groups than in the Mainland China group. Potential factors and implications are discussed.
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      – Text: English
    PhysicalDescription:
      Pagination:
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        StartPage: 147
    Subjects:
      – SubjectFull: Service Learning
        Type: general
      – SubjectFull: Cultural Awareness
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      – SubjectFull: Outcomes of Education
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      – SubjectFull: Educational Experience
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      – SubjectFull: Comparative Analysis
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Hong Kong
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      – SubjectFull: China
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      – SubjectFull: Asia
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