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Capability Building and Quality Management in Higher Education: An Empirical Investigation

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Title: Capability Building and Quality Management in Higher Education: An Empirical Investigation
Language: English
Authors: Kanwal Nasim, Xiaowen Tian
Source: Journal of Global Education and Research. 2025 9(1):1-18.
Availability: University of South Florida M3 Center. 8350 North Tamiami Trail, Sarasota, FL 34243. Tel: 941-359-4563; Fax: 610-500-5092; e-mail: info@jger.us; Web site: https://scholarcommons.usf.edu/jger/
Peer Reviewed: Y
Page Count: 20
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Educational Quality, Capacity Building, Higher Education, Global Approach, Competition, Institutional Characteristics, Resource Allocation, Knowledge Management, College Faculty, Teacher Attitudes, Administrator Attitudes, College Administration, Foreign Countries
Geographic Terms: Pakistan
ISSN: 2577-5081
2577-509X
Abstract: This paper proposes a resource-capability-based framework of quality management in Higher Education (HE) and empirically tests it against the experience of HE institutes in Pakistan. The paper posits that HE institutions face intensifying global education competition in a world of accelerated globalization, fast pace of technology development, and rapidly growing knowledge. To enhance quality and performance, they need to build higher-order dynamic capabilities of knowledge creation and transfer (KCT) undergirded by orchestrating three sets of resources they own or control: Staff, students, and facilities. The paper hypothesizes how HE institutions can orchestrate the resources to build up dynamic KCT capabilities to enhance quality and performance. To test the hypotheses, the paper collects first-hand data from teaching faculty and administrative staff members of all the public sector universities of Pakistan through a web-based survey. The paper uses SmartPLS version 3 to analyze the collected data and find evidence supporting the hypotheses.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1479412
Database: ERIC
FullText Text:
  Availability: 0
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  Data: Capability Building and Quality Management in Higher Education: An Empirical Investigation
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  Data: <searchLink fieldCode="AR" term="%22Kanwal+Nasim%22">Kanwal Nasim</searchLink><br /><searchLink fieldCode="AR" term="%22Xiaowen+Tian%22">Xiaowen Tian</searchLink>
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  Data: University of South Florida M3 Center. 8350 North Tamiami Trail, Sarasota, FL 34243. Tel: 941-359-4563; Fax: 610-500-5092; e-mail: info@jger.us; Web site: https://scholarcommons.usf.edu/jger/
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Educational+Quality%22">Educational Quality</searchLink><br /><searchLink fieldCode="DE" term="%22Capacity+Building%22">Capacity Building</searchLink><br /><searchLink fieldCode="DE" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="DE" term="%22Global+Approach%22">Global Approach</searchLink><br /><searchLink fieldCode="DE" term="%22Competition%22">Competition</searchLink><br /><searchLink fieldCode="DE" term="%22Institutional+Characteristics%22">Institutional Characteristics</searchLink><br /><searchLink fieldCode="DE" term="%22Resource+Allocation%22">Resource Allocation</searchLink><br /><searchLink fieldCode="DE" term="%22Knowledge+Management%22">Knowledge Management</searchLink><br /><searchLink fieldCode="DE" term="%22College+Faculty%22">College Faculty</searchLink><br /><searchLink fieldCode="DE" term="%22Teacher+Attitudes%22">Teacher Attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Administrator+Attitudes%22">Administrator Attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22College+Administration%22">College Administration</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink>
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  Label: Geographic Terms
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  Data: <searchLink fieldCode="DE" term="%22Pakistan%22">Pakistan</searchLink>
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  Data: 2577-5081<br />2577-509X
– Name: Abstract
  Label: Abstract
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  Data: This paper proposes a resource-capability-based framework of quality management in Higher Education (HE) and empirically tests it against the experience of HE institutes in Pakistan. The paper posits that HE institutions face intensifying global education competition in a world of accelerated globalization, fast pace of technology development, and rapidly growing knowledge. To enhance quality and performance, they need to build higher-order dynamic capabilities of knowledge creation and transfer (KCT) undergirded by orchestrating three sets of resources they own or control: Staff, students, and facilities. The paper hypothesizes how HE institutions can orchestrate the resources to build up dynamic KCT capabilities to enhance quality and performance. To test the hypotheses, the paper collects first-hand data from teaching faculty and administrative staff members of all the public sector universities of Pakistan through a web-based survey. The paper uses SmartPLS version 3 to analyze the collected data and find evidence supporting the hypotheses.
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  Data: 2025
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  Data: EJ1479412
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    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 20
        StartPage: 1
    Subjects:
      – SubjectFull: Educational Quality
        Type: general
      – SubjectFull: Capacity Building
        Type: general
      – SubjectFull: Higher Education
        Type: general
      – SubjectFull: Global Approach
        Type: general
      – SubjectFull: Competition
        Type: general
      – SubjectFull: Institutional Characteristics
        Type: general
      – SubjectFull: Resource Allocation
        Type: general
      – SubjectFull: Knowledge Management
        Type: general
      – SubjectFull: College Faculty
        Type: general
      – SubjectFull: Teacher Attitudes
        Type: general
      – SubjectFull: Administrator Attitudes
        Type: general
      – SubjectFull: College Administration
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Pakistan
        Type: general
    Titles:
      – TitleFull: Capability Building and Quality Management in Higher Education: An Empirical Investigation
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            NameFull: Kanwal Nasim
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            NameFull: Xiaowen Tian
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              M: 01
              Type: published
              Y: 2025
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              Value: 2577-5081
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