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A Bibliometric Analysis and Insights into Artificial Intelligence Chatbots in Education

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Title: A Bibliometric Analysis and Insights into Artificial Intelligence Chatbots in Education
Language: English
Authors: Anqi Dou (ORCID 0009-0008-6323-6076), Wei Xu (ORCID 0000-0002-7224-1116), Ruijia Liu (ORCID 0009-0002-5989-7695)
Source: International Journal of Information and Communication Technology Education. 2025 21(1).
Availability: IGI Global. 701 East Chocolate Avenue, Hershey, PA 17033. Tel: 866-342-6657; Tel: 717-533-8845; Fax: 717-533-8661; Fax: 717-533-7115; e-mail: journals@igi-global.com; Web site: https://www.igi-global.com/journals/
Peer Reviewed: Y
Page Count: 18
Publication Date: 2025
Intended Audience: Researchers; Practitioners
Document Type: Journal Articles
Information Analyses
Descriptors: Foreign Countries, Literature Reviews, Bibliometrics, Artificial Intelligence, Intelligent Tutoring Systems, Technology Uses in Education, Influence of Technology, Educational Trends, Educational Technology
DOI: 10.4018/ijicte.386591
ISSN: 1550-1876
1550-1337
Abstract: Artificial intelligence (AI)-based chatbots like ChatGPT represent a promising technological advancement that has the potential to revolutionize the field of education. Therefore, it is imperative to continue exploring and developing such AI-based tools to improve the learning outcomes of students. This study conducted a bibliometric review of studies on AI chatbots in education via obtained data from online databases, such as Web of Science, Scopus, and Google Scholar, to identify the relevant studies published from the inception until the present. VOSviewer and CitNetExplorer were used to analyze the data and provide visual representations. This study filled the research gap in understanding the top ten trending research themes, authors, organizations, countries, impact, characteristics, development, concerns, and solutions in ChatGPT for educational purposes. The study put forward suggestions for both researchers and practitioners.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1483501
Database: ERIC
FullText Text:
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  Data: A Bibliometric Analysis and Insights into Artificial Intelligence Chatbots in Education
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  Data: <searchLink fieldCode="AR" term="%22Anqi+Dou%22">Anqi Dou</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0008-6323-6076">0009-0008-6323-6076</externalLink>)<br /><searchLink fieldCode="AR" term="%22Wei+Xu%22">Wei Xu</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-7224-1116">0000-0002-7224-1116</externalLink>)<br /><searchLink fieldCode="AR" term="%22Ruijia+Liu%22">Ruijia Liu</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0002-5989-7695">0009-0002-5989-7695</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22International+Journal+of+Information+and+Communication+Technology+Education%22"><i>International Journal of Information and Communication Technology Education</i></searchLink>. 2025 21(1).
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  Data: IGI Global. 701 East Chocolate Avenue, Hershey, PA 17033. Tel: 866-342-6657; Tel: 717-533-8845; Fax: 717-533-8661; Fax: 717-533-7115; e-mail: journals@igi-global.com; Web site: https://www.igi-global.com/journals/
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  Data: Y
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  Data: 18
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  Data: 2025
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  Data: Researchers; Practitioners
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  Data: 10.4018/ijicte.386591
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  Data: 1550-1876<br />1550-1337
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Artificial intelligence (AI)-based chatbots like ChatGPT represent a promising technological advancement that has the potential to revolutionize the field of education. Therefore, it is imperative to continue exploring and developing such AI-based tools to improve the learning outcomes of students. This study conducted a bibliometric review of studies on AI chatbots in education via obtained data from online databases, such as Web of Science, Scopus, and Google Scholar, to identify the relevant studies published from the inception until the present. VOSviewer and CitNetExplorer were used to analyze the data and provide visual representations. This study filled the research gap in understanding the top ten trending research themes, authors, organizations, countries, impact, characteristics, development, concerns, and solutions in ChatGPT for educational purposes. The study put forward suggestions for both researchers and practitioners.
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        Value: 10.4018/ijicte.386591
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      – Text: English
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        Type: general
      – SubjectFull: Literature Reviews
        Type: general
      – SubjectFull: Bibliometrics
        Type: general
      – SubjectFull: Artificial Intelligence
        Type: general
      – SubjectFull: Intelligent Tutoring Systems
        Type: general
      – SubjectFull: Technology Uses in Education
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      – SubjectFull: Influence of Technology
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      – SubjectFull: Educational Trends
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      – SubjectFull: Educational Technology
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      – TitleFull: A Bibliometric Analysis and Insights into Artificial Intelligence Chatbots in Education
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            NameFull: Wei Xu
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              Y: 2025
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