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Continuing to Choose the Hospitality Industry after Graduation: The Role of Mentorship and Internship Satisfaction

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Title: Continuing to Choose the Hospitality Industry after Graduation: The Role of Mentorship and Internship Satisfaction
Language: English
Authors: Ting-Chen Hu, Hsing-Hui Lin, Wen-Long Zhuang (ORCID 0000-0003-1271-2403), Sung-Lien Wu
Source: Education & Training. 2025 67(2):220-235.
Availability: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Peer Reviewed: Y
Page Count: 16
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Hospitality Occupations, Career Choice, Mentors, Internship Programs, Student Satisfaction, Foreign Countries, College Students
Geographic Terms: Taiwan
DOI: 10.1108/ET-12-2023-0510
ISSN: 0040-0912
1758-6127
Abstract: Purpose: This work seeks to examine the impact of mentorship between visiting teachers and interns on the interns' job choice intention in the hospitality industry after graduation. Additionally, the study explores whether internship satisfaction, encompassing satisfaction with internship courses and organizations, moderates the connection between mentorship and interns' job choice intention within the hospitality industry after graduation. By understanding these dynamics, the study seeks to provide valuable insights into how mentorship and internship experiences influence career decisions in the hospitality sector. Design/methodology/approach: The study used convenience sampling to distribute 179 questionnaires to off-campus interns at a central Taiwan university, all of which were returned. Confirmatory factor analysis assessed composite reliability, discriminant validity and convergent validity, while multiple regression analysis was used to evaluate the hypotheses. Findings: The analysis results indicate that mentorship positively influences interns' job choice intention in the hospitality sector after graduation. However, this relationship is negatively moderated by their satisfaction with the internship course and positively moderated by their satisfaction with the internship institution. Originality/value: It is important to emphasize that visiting teachers serve as mentors for interns -- a role that has not been explored in sufficient depth within the context of the hospitality industry. As mentors, they should focus on building supportive relationships, providing constructive feedback when interns face varying levels of satisfaction with internship courses and institutions and setting examples of professional behavior to enhance their job choice intention within the hospitality industry.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1486749
Database: ERIC
FullText Text:
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  Data: Continuing to Choose the Hospitality Industry after Graduation: The Role of Mentorship and Internship Satisfaction
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  Data: English
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  Data: <searchLink fieldCode="AR" term="%22Ting-Chen+Hu%22">Ting-Chen Hu</searchLink><br /><searchLink fieldCode="AR" term="%22Hsing-Hui+Lin%22">Hsing-Hui Lin</searchLink><br /><searchLink fieldCode="AR" term="%22Wen-Long+Zhuang%22">Wen-Long Zhuang</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1271-2403">0000-0003-1271-2403</externalLink>)<br /><searchLink fieldCode="AR" term="%22Sung-Lien+Wu%22">Sung-Lien Wu</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22Education+%26+Training%22"><i>Education & Training</i></searchLink>. 2025 67(2):220-235.
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  Data: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
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  Data: Y
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  Data: 16
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  Data: 2025
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Hospitality+Occupations%22">Hospitality Occupations</searchLink><br /><searchLink fieldCode="DE" term="%22Career+Choice%22">Career Choice</searchLink><br /><searchLink fieldCode="DE" term="%22Mentors%22">Mentors</searchLink><br /><searchLink fieldCode="DE" term="%22Internship+Programs%22">Internship Programs</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22College+Students%22">College Students</searchLink>
– Name: Subject
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  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Taiwan%22">Taiwan</searchLink>
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  Data: 10.1108/ET-12-2023-0510
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  Label: ISSN
  Group: ISSN
  Data: 0040-0912<br />1758-6127
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Purpose: This work seeks to examine the impact of mentorship between visiting teachers and interns on the interns' job choice intention in the hospitality industry after graduation. Additionally, the study explores whether internship satisfaction, encompassing satisfaction with internship courses and organizations, moderates the connection between mentorship and interns' job choice intention within the hospitality industry after graduation. By understanding these dynamics, the study seeks to provide valuable insights into how mentorship and internship experiences influence career decisions in the hospitality sector. Design/methodology/approach: The study used convenience sampling to distribute 179 questionnaires to off-campus interns at a central Taiwan university, all of which were returned. Confirmatory factor analysis assessed composite reliability, discriminant validity and convergent validity, while multiple regression analysis was used to evaluate the hypotheses. Findings: The analysis results indicate that mentorship positively influences interns' job choice intention in the hospitality sector after graduation. However, this relationship is negatively moderated by their satisfaction with the internship course and positively moderated by their satisfaction with the internship institution. Originality/value: It is important to emphasize that visiting teachers serve as mentors for interns -- a role that has not been explored in sufficient depth within the context of the hospitality industry. As mentors, they should focus on building supportive relationships, providing constructive feedback when interns face varying levels of satisfaction with internship courses and institutions and setting examples of professional behavior to enhance their job choice intention within the hospitality industry.
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  Data: 2025
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      – Text: English
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      – SubjectFull: Hospitality Occupations
        Type: general
      – SubjectFull: Career Choice
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      – SubjectFull: Mentors
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      – SubjectFull: Internship Programs
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      – SubjectFull: Student Satisfaction
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      – SubjectFull: Foreign Countries
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      – SubjectFull: College Students
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      – SubjectFull: Taiwan
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      – TitleFull: Continuing to Choose the Hospitality Industry after Graduation: The Role of Mentorship and Internship Satisfaction
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