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Impact of Workplace Incivility on Work Engagement among Nursing Staff

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Title: Impact of Workplace Incivility on Work Engagement among Nursing Staff
Language: English
Authors: Vidhu Mohan, Harjinder Singh
Source: Issues and Ideas in Education. 2025 13(1):34-42.
Availability: Chitkara University Publications. Chitkara University Administrative Office, PO Box 70, SCO - 160-161, Sector 9C, Chandigarh 160009, India. Tel: +91-172-4691800; e-mail: chitkarauniversitypublications@chitkara.edu.in; Web site: https://iie.chitkara.edu.in/
Peer Reviewed: Y
Page Count: 9
Publication Date: 2025
Intended Audience: Administrators; Policymakers
Document Type: Journal Articles
Reports - Research
Descriptors: Foreign Countries, Nurses, Well Being, Work Attitudes, Supervisor Supervisee Relationship, Antisocial Behavior, Interpersonal Relationship, Work Environment, Employee Attitudes, Work Ethic, Influences
Geographic Terms: India
Assessment and Survey Identifiers: Utrecht Work Engagement Scale
ISSN: 2320-7655
2320-8805
Abstract: Background: Workplace incivility has become a growing concern in healthcare settings, particularly among nursing staff, where interactions with supervisors, patients, colleagues, and physicians can significantly affect psychological well-being and job performance. This study explores the sources and extent of incivility within hospital environments and its influence on nurses' work engagement. Purpose: The primary aim of this study is to examine the correlation between workplace incivility--arising from various sources--and levels of work engagement among nursing professionals. It also seeks to identify key predictors of disengagement and highlight critical areas requiring organizational intervention. Methods: A quantitative research design was employed with a sample of 150 nursing professionals. Data were collected using standardized questionnaires measuring workplace incivility and work engagement. Pearson's correlation was used to assess relationships between variables, and stepwise regression analysis was conducted to determine significant predictors among the sources of incivility. Results: The findings reveal a significant negative correlation between workplace incivility and work engagement. Incivility from supervisors and patients emerged as the strongest predictors of reduced engagement levels. These results are consistent with prior studies demonstrating the harmful impact of hostile workplace interactions on employee motivation and performance. Conclusions: The study highlights the critical role of workplace environment in influencing nurses' engagement at work. The pronounced effects of supervisor and patient incivility emphasize the need for effective management practices and supportive institutional policies. Addressing these issues can enhance nurse well-being, strengthen engagement, and improve patient care outcomes. The findings contribute to the understanding of organizational behavior in healthcare and offer actionable insights for hospital administrators and policymakers.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1492132
Database: ERIC
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  Data: Impact of Workplace Incivility on Work Engagement among Nursing Staff
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  Data: Chitkara University Publications. Chitkara University Administrative Office, PO Box 70, SCO - 160-161, Sector 9C, Chandigarh 160009, India. Tel: +91-172-4691800; e-mail: chitkarauniversitypublications@chitkara.edu.in; Web site: https://iie.chitkara.edu.in/
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  Data: Background: Workplace incivility has become a growing concern in healthcare settings, particularly among nursing staff, where interactions with supervisors, patients, colleagues, and physicians can significantly affect psychological well-being and job performance. This study explores the sources and extent of incivility within hospital environments and its influence on nurses' work engagement. Purpose: The primary aim of this study is to examine the correlation between workplace incivility--arising from various sources--and levels of work engagement among nursing professionals. It also seeks to identify key predictors of disengagement and highlight critical areas requiring organizational intervention. Methods: A quantitative research design was employed with a sample of 150 nursing professionals. Data were collected using standardized questionnaires measuring workplace incivility and work engagement. Pearson's correlation was used to assess relationships between variables, and stepwise regression analysis was conducted to determine significant predictors among the sources of incivility. Results: The findings reveal a significant negative correlation between workplace incivility and work engagement. Incivility from supervisors and patients emerged as the strongest predictors of reduced engagement levels. These results are consistent with prior studies demonstrating the harmful impact of hostile workplace interactions on employee motivation and performance. Conclusions: The study highlights the critical role of workplace environment in influencing nurses' engagement at work. The pronounced effects of supervisor and patient incivility emphasize the need for effective management practices and supportive institutional policies. Addressing these issues can enhance nurse well-being, strengthen engagement, and improve patient care outcomes. The findings contribute to the understanding of organizational behavior in healthcare and offer actionable insights for hospital administrators and policymakers.
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  Data: 2026
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      – Text: English
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        PageCount: 9
        StartPage: 34
    Subjects:
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Nurses
        Type: general
      – SubjectFull: Well Being
        Type: general
      – SubjectFull: Work Attitudes
        Type: general
      – SubjectFull: Supervisor Supervisee Relationship
        Type: general
      – SubjectFull: Antisocial Behavior
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      – SubjectFull: Interpersonal Relationship
        Type: general
      – SubjectFull: Work Environment
        Type: general
      – SubjectFull: Employee Attitudes
        Type: general
      – SubjectFull: Work Ethic
        Type: general
      – SubjectFull: Influences
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      – SubjectFull: India
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      – SubjectFull: Utrecht Work Engagement Scale
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      – TitleFull: Impact of Workplace Incivility on Work Engagement among Nursing Staff
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