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Design and Expert Validation of a Value-Based Indicator System for Evaluating University Peer Mentoring Programmes

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Title: Design and Expert Validation of a Value-Based Indicator System for Evaluating University Peer Mentoring Programmes
Language: English
Authors: Marc Pérez-Burriel (ORCID 0000-0001-9147-5498), Esperanza Villar-Hoz (ORCID 0000-0001-6415-2167), Sara Malo-Cerrato (ORCID 0000-0003-3561-0610), Natàlia Cuenca-Balañà, Miguel Aurelio Alonso-García (ORCID 0000-0003-1584-4436), Ignacio Andrada-Burgos, Ferran Casas (ORCID 0000-0002-8045-3442), Alicia Collbatallé-Cabrera, María Del Carmen de Castro-Cabrera (ORCID 0000-0003-4622-5275), Iciar Elexpuru-Albizuri (ORCID 0000-0003-3138-7650), María Ángeles Gómez-Flechoso (ORCID 0000-0002-0692-7187), Monica González-Carrasco (ORCID 0000-0003-3677-8175), Leonardo Enrique Ibarra-Fuentes (ORCID 0009-0009-8587-4519), Oihane Korres-Alonso (ORCID 0000-0002-6487-3017), Adriana Mata-Salas (ORCID 0000-0001-5896-3836), Teresa Medina (ORCID 0000-0003-4828-026X), Iván Rodríguez-Pascual (ORCID 0000-0002-5385-3643), María José Sánchez-Vazquez (ORCID 0000-0002-4924-8328), Félix Bernardo Tobajas-Guerrero, Belén Valle, Marc Verdaguer-Santafé
Source: Journal of Further and Higher Education. 2025 49(9):1163-1186.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 24
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Program Evaluation, Peer Relationship, Mentors, College Freshmen, College Programs, Values, Values Education, Foreign Countries
Geographic Terms: Europe
DOI: 10.1080/0309877X.2025.2540972
ISSN: 0309-877X
1469-9486
Abstract: Widespread implementation of peer mentoring programmes in universities has produced mixed results -- with some significant successes but also some disillusionment. These contradictory results suggest that mentoring operates in a context of systemic complexity, where multiple interconnected factors interact. One relevant aspect is the axiological dimension inherent in mentoring relationships and in negotiating the purpose and expectations of the various stakeholders involved in the process. The aim of this study is to design and validate a system of value-based indicators to evaluate the process and outcomes of a university peer mentoring program for first-year undergraduate students. The Delphi method was used for validation, with the participation of 24 experts, including seven former mentors, three university professors specialised in evaluation indicators, six experts in values and eight experts in university mentoring programmes. This methodology, which makes use of expert input, allowed us to refine the definitions of values and select the evaluation indicators that best reflected those values. From the study findings, we present a set of 41 value-based indicators based on seven core values. The results are discussed in relation to the theoretical model used and include both the limitations of the research and proposals for future studies. This study aims to contribute to the field by emphasising the importance of explicitly addressing the axiological dimension in mentoring programmes -- an aspect often overlooked in mentoring research.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1504996
Database: ERIC
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  Data: <searchLink fieldCode="AR" term="%22Marc+Pérez-Burriel%22">Marc Pérez-Burriel</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-9147-5498">0000-0001-9147-5498</externalLink>)<br /><searchLink fieldCode="AR" term="%22Esperanza+Villar-Hoz%22">Esperanza Villar-Hoz</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-6415-2167">0000-0001-6415-2167</externalLink>)<br /><searchLink fieldCode="AR" term="%22Sara+Malo-Cerrato%22">Sara Malo-Cerrato</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-3561-0610">0000-0003-3561-0610</externalLink>)<br /><searchLink fieldCode="AR" term="%22Natàlia+Cuenca-Balañà%22">Natàlia Cuenca-Balañà</searchLink><br /><searchLink fieldCode="AR" term="%22Miguel+Aurelio+Alonso-García%22">Miguel Aurelio Alonso-García</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1584-4436">0000-0003-1584-4436</externalLink>)<br /><searchLink fieldCode="AR" term="%22Ignacio+Andrada-Burgos%22">Ignacio Andrada-Burgos</searchLink><br /><searchLink fieldCode="AR" term="%22Ferran+Casas%22">Ferran Casas</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-8045-3442">0000-0002-8045-3442</externalLink>)<br /><searchLink fieldCode="AR" term="%22Alicia+Collbatallé-Cabrera%22">Alicia Collbatallé-Cabrera</searchLink><br /><searchLink fieldCode="AR" term="%22María+Del+Carmen+de+Castro-Cabrera%22">María Del Carmen de Castro-Cabrera</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-4622-5275">0000-0003-4622-5275</externalLink>)<br /><searchLink fieldCode="AR" term="%22Iciar+Elexpuru-Albizuri%22">Iciar Elexpuru-Albizuri</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-3138-7650">0000-0003-3138-7650</externalLink>)<br /><searchLink fieldCode="AR" term="%22María+Ángeles+Gómez-Flechoso%22">María Ángeles Gómez-Flechoso</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-0692-7187">0000-0002-0692-7187</externalLink>)<br /><searchLink fieldCode="AR" term="%22Monica+González-Carrasco%22">Monica González-Carrasco</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-3677-8175">0000-0003-3677-8175</externalLink>)<br /><searchLink fieldCode="AR" term="%22Leonardo+Enrique+Ibarra-Fuentes%22">Leonardo Enrique Ibarra-Fuentes</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0009-8587-4519">0009-0009-8587-4519</externalLink>)<br /><searchLink fieldCode="AR" term="%22Oihane+Korres-Alonso%22">Oihane Korres-Alonso</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-6487-3017">0000-0002-6487-3017</externalLink>)<br /><searchLink fieldCode="AR" term="%22Adriana+Mata-Salas%22">Adriana Mata-Salas</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-5896-3836">0000-0001-5896-3836</externalLink>)<br /><searchLink fieldCode="AR" term="%22Teresa+Medina%22">Teresa Medina</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-4828-026X">0000-0003-4828-026X</externalLink>)<br /><searchLink fieldCode="AR" term="%22Iván+Rodríguez-Pascual%22">Iván Rodríguez-Pascual</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-5385-3643">0000-0002-5385-3643</externalLink>)<br /><searchLink fieldCode="AR" term="%22María+José+Sánchez-Vazquez%22">María José Sánchez-Vazquez</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-4924-8328">0000-0002-4924-8328</externalLink>)<br /><searchLink fieldCode="AR" term="%22Félix+Bernardo+Tobajas-Guerrero%22">Félix Bernardo Tobajas-Guerrero</searchLink><br /><searchLink fieldCode="AR" term="%22Belén+Valle%22">Belén Valle</searchLink><br /><searchLink fieldCode="AR" term="%22Marc+Verdaguer-Santafé%22">Marc Verdaguer-Santafé</searchLink>
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  Data: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
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  Data: 10.1080/0309877X.2025.2540972
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  Data: Widespread implementation of peer mentoring programmes in universities has produced mixed results -- with some significant successes but also some disillusionment. These contradictory results suggest that mentoring operates in a context of systemic complexity, where multiple interconnected factors interact. One relevant aspect is the axiological dimension inherent in mentoring relationships and in negotiating the purpose and expectations of the various stakeholders involved in the process. The aim of this study is to design and validate a system of value-based indicators to evaluate the process and outcomes of a university peer mentoring program for first-year undergraduate students. The Delphi method was used for validation, with the participation of 24 experts, including seven former mentors, three university professors specialised in evaluation indicators, six experts in values and eight experts in university mentoring programmes. This methodology, which makes use of expert input, allowed us to refine the definitions of values and select the evaluation indicators that best reflected those values. From the study findings, we present a set of 41 value-based indicators based on seven core values. The results are discussed in relation to the theoretical model used and include both the limitations of the research and proposals for future studies. This study aims to contribute to the field by emphasising the importance of explicitly addressing the axiological dimension in mentoring programmes -- an aspect often overlooked in mentoring research.
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