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Learning to Last: Empathy and Culture in Career Sustainability

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Title: Learning to Last: Empathy and Culture in Career Sustainability
Language: English
Authors: Yuliya Frolova
Source: Journal of Workplace Learning. 2026 38(3):254-271.
Availability: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Peer Reviewed: Y
Page Count: 18
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Descriptors: Empathy, Cultural Influences, Career Development, Sustainability, Workplace Learning, Organizational Culture, Foreign Countries, Adults, Employee Attitudes
Geographic Terms: Kazakhstan
DOI: 10.1108/JWL-06-2025-0165
ISSN: 1366-5626
1758-7859
Abstract: Purpose: This study aims to examine how meaningful group culture (MGC) fosters empathy and contributes to career sustainability across diverse workplace learning contexts. Set in Kazakhstan -- a context of rapid socioeconomic transformation -- it explores how cultural and relational dynamics influence sustainable human resource management (HRM), with gender and age as moderating factors. Design/methodology/approach: Data were collected from 392 working adults in Kazakhstan using a survey-based methodology. Participants were recruited via convenience sampling to capture diversity in demographics, occupations and locations. The study employed validated measures, including the multidimensional MGC scale, the Perth Empathy Scale and the career sustainability scale. Structural equation modeling in R-Studio was used to assess relationships between MGC, empathy and career sustainability. Findings: The results indicate that MGC significantly enhances empathy, with organizational support and collaborative cultures emerging as key factors. Pro-diversity culture positively influences cognitive empathy, while gender and age shape these effects. MGC also strengthens career sustainability by fostering adaptability, resilience and professional growth. Younger employees benefit more from career flexibility, while older employees leverage accumulated resources. Empathy further supports career sustainability by improving interpersonal communication and strategic career planning, with women showing stronger benefits due to higher emotional intelligence. Originality/value: This study integrates insights from empathy theory, sustainable HRM and workplace learning to offer a holistic framework for understanding career sustainability. It contributes novel empirical evidence from an underexplored national context and underscores the strategic value of empathetic, inclusive group cultures in organizational development.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1507563
Database: ERIC
FullText Text:
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  Data: Learning to Last: Empathy and Culture in Career Sustainability
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  Data: English
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  Data: <searchLink fieldCode="AR" term="%22Yuliya+Frolova%22">Yuliya Frolova</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22Journal+of+Workplace+Learning%22"><i>Journal of Workplace Learning</i></searchLink>. 2026 38(3):254-271.
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  Data: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
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  Data: Y
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  Data: 18
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  Data: 2026
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="DE" term="%22Empathy%22">Empathy</searchLink><br /><searchLink fieldCode="DE" term="%22Cultural+Influences%22">Cultural Influences</searchLink><br /><searchLink fieldCode="DE" term="%22Career+Development%22">Career Development</searchLink><br /><searchLink fieldCode="DE" term="%22Sustainability%22">Sustainability</searchLink><br /><searchLink fieldCode="DE" term="%22Workplace+Learning%22">Workplace Learning</searchLink><br /><searchLink fieldCode="DE" term="%22Organizational+Culture%22">Organizational Culture</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Adults%22">Adults</searchLink><br /><searchLink fieldCode="DE" term="%22Employee+Attitudes%22">Employee Attitudes</searchLink>
– Name: Subject
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Kazakhstan%22">Kazakhstan</searchLink>
– Name: DOI
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  Data: 10.1108/JWL-06-2025-0165
– Name: ISSN
  Label: ISSN
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  Data: 1366-5626<br />1758-7859
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Purpose: This study aims to examine how meaningful group culture (MGC) fosters empathy and contributes to career sustainability across diverse workplace learning contexts. Set in Kazakhstan -- a context of rapid socioeconomic transformation -- it explores how cultural and relational dynamics influence sustainable human resource management (HRM), with gender and age as moderating factors. Design/methodology/approach: Data were collected from 392 working adults in Kazakhstan using a survey-based methodology. Participants were recruited via convenience sampling to capture diversity in demographics, occupations and locations. The study employed validated measures, including the multidimensional MGC scale, the Perth Empathy Scale and the career sustainability scale. Structural equation modeling in R-Studio was used to assess relationships between MGC, empathy and career sustainability. Findings: The results indicate that MGC significantly enhances empathy, with organizational support and collaborative cultures emerging as key factors. Pro-diversity culture positively influences cognitive empathy, while gender and age shape these effects. MGC also strengthens career sustainability by fostering adaptability, resilience and professional growth. Younger employees benefit more from career flexibility, while older employees leverage accumulated resources. Empathy further supports career sustainability by improving interpersonal communication and strategic career planning, with women showing stronger benefits due to higher emotional intelligence. Originality/value: This study integrates insights from empathy theory, sustainable HRM and workplace learning to offer a holistic framework for understanding career sustainability. It contributes novel empirical evidence from an underexplored national context and underscores the strategic value of empathetic, inclusive group cultures in organizational development.
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  Data: 2026
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        Value: 10.1108/JWL-06-2025-0165
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      – Text: English
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        PageCount: 18
        StartPage: 254
    Subjects:
      – SubjectFull: Empathy
        Type: general
      – SubjectFull: Cultural Influences
        Type: general
      – SubjectFull: Career Development
        Type: general
      – SubjectFull: Sustainability
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      – SubjectFull: Workplace Learning
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      – SubjectFull: Organizational Culture
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Adults
        Type: general
      – SubjectFull: Employee Attitudes
        Type: general
      – SubjectFull: Kazakhstan
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      – TitleFull: Learning to Last: Empathy and Culture in Career Sustainability
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              Y: 2026
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