Digital Platforms in Educational Contexts: A Scoping Review of Uses, Perceptions and Attitudes among Educational Communities

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Title: Digital Platforms in Educational Contexts: A Scoping Review of Uses, Perceptions and Attitudes among Educational Communities
Language: English
Authors: Ainara Moreno-González (ORCID 0000-0002-8183-5434), Diego Calderón-Garrido (ORCID 0000-0002-2860-6747), Pablo Rivera-Vargas (ORCID 0000-0002-9564-2596), Mercedes Blanco-Navarro (ORCID 0009-0007-0108-185X)
Source: Discover Education. 2026 5.
Availability: Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
Peer Reviewed: Y
Page Count: 21
Publication Date: 2026
Document Type: Journal Articles
Information Analyses
Descriptors: Literature Reviews, Technology Uses in Education, Computer Mediated Communication, Educational Technology, Barriers, Computer Attitudes, Stakeholders, Influence of Technology, Electronic Learning, Communication (Thought Transfer)
DOI: 10.1007/s44217-026-01299-y
ISSN: 2731-5525
Abstract: Digital platforms have become central to contemporary schooling, often introduced with promises of innovation, efficiency, and connectivity. However, beneath this optimistic narrative lies a complex and contested terrain. This study critically analyses how the educational community perceives and negotiates the growing platformisation of schools. To this end, a scoping review was conducted following the PRISMA protocol, with searches in the SCOPUS and Web of Science databases, initially identifying 1693 studies. After a rigorous selection process, a final sample of 34 articles was analyzed in depth and organized into two key analytical dimensions. The review identifies two core dimensions: the practical integration of platforms and the attitudes, concerns, and positions of the educational community. While platforms are often praised for facilitating communication and personalized learning, they also introduce new forms of dependency, surveillance, and inequality. This review reveals the underlying tensions between digital enthusiasm and critical awareness within educational institutions, questioning the extent to which platformisation genuinely serves pedagogical and democratic aims.
Abstractor: As Provided
Notes: https://doi.org/10.5281/zenodo.14230525
Entry Date: 2026
Accession Number: EJ1513949
Database: ERIC
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  Data: <searchLink fieldCode="AR" term="%22Ainara+Moreno-González%22">Ainara Moreno-González</searchLink> (ORCID <externalLink term="http://orcid.org/0000-0002-8183-5434">0000-0002-8183-5434</externalLink>)<br /><searchLink fieldCode="AR" term="%22Diego+Calderón-Garrido%22">Diego Calderón-Garrido</searchLink> (ORCID <externalLink term="http://orcid.org/0000-0002-2860-6747">0000-0002-2860-6747</externalLink>)<br /><searchLink fieldCode="AR" term="%22Pablo+Rivera-Vargas%22">Pablo Rivera-Vargas</searchLink> (ORCID <externalLink term="http://orcid.org/0000-0002-9564-2596">0000-0002-9564-2596</externalLink>)<br /><searchLink fieldCode="AR" term="%22Mercedes+Blanco-Navarro%22">Mercedes Blanco-Navarro</searchLink> (ORCID <externalLink term="http://orcid.org/0009-0007-0108-185X">0009-0007-0108-185X</externalLink>)
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  Data: Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
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  Data: Digital platforms have become central to contemporary schooling, often introduced with promises of innovation, efficiency, and connectivity. However, beneath this optimistic narrative lies a complex and contested terrain. This study critically analyses how the educational community perceives and negotiates the growing platformisation of schools. To this end, a scoping review was conducted following the PRISMA protocol, with searches in the SCOPUS and Web of Science databases, initially identifying 1693 studies. After a rigorous selection process, a final sample of 34 articles was analyzed in depth and organized into two key analytical dimensions. The review identifies two core dimensions: the practical integration of platforms and the attitudes, concerns, and positions of the educational community. While platforms are often praised for facilitating communication and personalized learning, they also introduce new forms of dependency, surveillance, and inequality. This review reveals the underlying tensions between digital enthusiasm and critical awareness within educational institutions, questioning the extent to which platformisation genuinely serves pedagogical and democratic aims.
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