How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
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| Title: | How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study. |
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| Language: | English |
| Authors: | Thompson, Bruce, Cook, Colleen, Heath, Fr |
| Source: | portal: Libraries and the Academy. Apr 2001 1(2):129-138. |
| Availability: | Web site: http://muse.jhu.edu/journals/pla/. |
| Peer Reviewed: | Y |
| Page Count: | 10 |
| Publication Date: | 2001 |
| Document Type: | Journal Articles Reports - Research |
| Descriptors: | Academic Libraries, Evaluation Methods, Higher Education, Library Research, Library Services, Measurement Techniques, Research Libraries, Scores, Tables (Data), User Satisfaction (Information) |
| ISSN: | 1531-2542 |
| Abstract: | Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW) |
| Entry Date: | 2002 |
| Accession Number: | EJ647509 |
| Database: | ERIC |
| Abstract: | Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW) |
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| ISSN: | 1531-2542 |
