LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
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| Title: | LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores. |
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| Language: | English |
| Authors: | Heath, Fred M., Thompson, Bruce, Cook, Colleen, Thompson, Russel L., Kyrillidou, Martha |
| Source: | portal: Libraries and the Academy. Jan 2002 2(1):1-42. |
| Peer Reviewed: | Y |
| Page Count: | 42 |
| Publication Date: | 2002 |
| Document Type: | Journal Articles Reports - Research |
| Descriptors: | Academic Libraries, Accountability, Correlation, Higher Education, Library Research, Library Services, Measurement Techniques, Reliability, Research Libraries, Scores |
| ISSN: | 1531-2542 |
| Abstract: | Includes four articles that discuss LibQUAL+[TM], a collaborative effort of the Association of Research Libraries and Texas A&M University responding to the need for greater accountability in measuring the delivery of library services to research library users. Discusses the reliability of LibQUAL+[TM] scores in measuring perceived library service quality. (LRW) |
| Entry Date: | 2002 |
| Accession Number: | EJ647531 |
| Database: | ERIC |
| Abstract: | Includes four articles that discuss LibQUAL+[TM], a collaborative effort of the Association of Research Libraries and Texas A&M University responding to the need for greater accountability in measuring the delivery of library services to research library users. Discusses the reliability of LibQUAL+[TM] scores in measuring perceived library service quality. (LRW) |
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| ISSN: | 1531-2542 |
