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Designing Embedded Help To Encourage Inadvertent Learning.

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Title: Designing Embedded Help To Encourage Inadvertent Learning.
Language: English
Authors: Mobley, Karen, Knight, Clinton, Meserth, Timothy
Source: Technical Communication: Journal of the Society for Technical Communication. Feb 2003 50(1):33-45.
Peer Reviewed: Y
Page Count: 13
Publication Date: 2003
Document Type: Guides - Non-Classroom
Journal Articles
Descriptors: Computer Graphics, Computer System Design, Decision Making, Higher Education, User Friendly Interface
ISSN: 0049-3155
Abstract: Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG)
Entry Date: 2003
Accession Number: EJ664254
Database: ERIC
FullText Text:
  Availability: 0
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PubType: Electronic Resource
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  Data: Designing Embedded Help To Encourage Inadvertent Learning.
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  Data: <searchLink fieldCode="SO" term="%22Technical+Communication%3A+Journal+of+the+Society+for+Technical+Communication%22"><i>Technical Communication: Journal of the Society for Technical Communication</i></searchLink>. Feb 2003 50(1):33-45.
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  Data: 13
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  Data: <searchLink fieldCode="DE" term="%22Computer+Graphics%22">Computer Graphics</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+System+Design%22">Computer System Design</searchLink><br /><searchLink fieldCode="DE" term="%22Decision+Making%22">Decision Making</searchLink><br /><searchLink fieldCode="DE" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="DE" term="%22User+Friendly+Interface%22">User Friendly Interface</searchLink>
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  Data: 0049-3155
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  Data: Follows the decision-making process for an embedded help solution to replace a help system that had trained users not to use it. Discusses solutions for implementing embedded help. Considers how to design a solution that not only lures users back to the user assistance, but also encourages users to learn more about the product. (SG)
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    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 13
        StartPage: 33
    Subjects:
      – SubjectFull: Computer Graphics
        Type: general
      – SubjectFull: Computer System Design
        Type: general
      – SubjectFull: Decision Making
        Type: general
      – SubjectFull: Higher Education
        Type: general
      – SubjectFull: User Friendly Interface
        Type: general
    Titles:
      – TitleFull: Designing Embedded Help To Encourage Inadvertent Learning.
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            NameFull: Mobley, Karen
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            NameFull: Knight, Clinton
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            NameFull: Meserth, Timothy
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              Y: 2003
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              Value: 50
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              Value: 1
          Titles:
            – TitleFull: Technical Communication: Journal of the Society for Technical Communication
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