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Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.

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Title: Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
Language: English
Authors: Thompson, Bruce, Cook, Colleen, Heath, Fr
Source: Structural Equation Modeling. 2003 10(3):456-464.
Peer Reviewed: Y
Page Count: 9
Publication Date: 2003
Document Type: Journal Articles
Reports - Research
Descriptors: College Students, Evaluation Methods, Factor Structure, Higher Education, Library Services, Models, Reliability, Scores, Structural Equation Models
ISSN: 1070-5511
Abstract: Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD)
Entry Date: 2004
Accession Number: EJ678465
Database: ERIC
FullText Text:
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  Data: Used confirmatory factor analysis to evaluate the score integrity of LibQUALl+, an instrument to measure perceptions of library service quality. Results for 60,027 graduate and undergraduate students suggest that the model implied by LibQUAL is reasonable and invariant across independent samples and fits all three major subgroups of library users. (SLD)
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RecordInfo BibRecord:
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    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 9
        StartPage: 456
    Subjects:
      – SubjectFull: College Students
        Type: general
      – SubjectFull: Evaluation Methods
        Type: general
      – SubjectFull: Factor Structure
        Type: general
      – SubjectFull: Higher Education
        Type: general
      – SubjectFull: Library Services
        Type: general
      – SubjectFull: Models
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      – SubjectFull: Reliability
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      – SubjectFull: Scores
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      – SubjectFull: Structural Equation Models
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      – TitleFull: Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study.
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              Y: 2003
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