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The Impact of Validated, Online Health Education Resources on Patient and Community Members' Satisfaction and Health Behaviour

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Title: The Impact of Validated, Online Health Education Resources on Patient and Community Members' Satisfaction and Health Behaviour
Language: English
Authors: Atack, Lynda, Luke, Robert
Source: Health Education Journal. Mar 2012 71(2):211-218.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Peer Reviewed: Y
Page Count: 8
Publication Date: 2012
Document Type: Journal Articles
Reports - Research
Descriptors: Video Technology, Patient Education, Health Education, Patients, Foreign Countries, Internet, Information Sources, Health Behavior, Surveys, Interviews, American Indians, Web Sites, Role
Geographic Terms: Canada
DOI: 10.1177/0017896910393785
ISSN: 0017-8969
Abstract: Objective: While access to health education information has become easier, the quality of information retrieved from the Internet varies considerably. In response to the need for accessible, quality health information that is tailored to meet individual patient needs, a patient education website, called PEPTalk, was developed. The site houses text and video material that has been validated by practicing clinicians. A study was conducted to examine patient and community members' satisfaction with PEPTalk and the impact of the health education materials on their health behaviour. Community staff and health providers' experiences with the new technology were also examined. Design and method: A descriptive study using surveys and interviews was conducted with 57 patients, community participants and clinicians living in a large Canadian city and First Nations communities in Northern Ontario. Results: Participants' PEPTalk Satisfaction scores ranged from moderately to highly satisfied. Participants found the information presented on PEPTalk useful and relevant, had improved their knowledge of health, and in most cases, altered health behaviour. Clinicians and community staff who referred participants to the PEPTalk website reported that the site provided reliable, evidence-based information that they were comfortable sharing with their patients and community members. Conclusion: There is an emerging role for tools that provide tailored health education. The health provider's role regarding interpretation, discussion and follow-up remains essential, and tools such as PEPTalk need to be part of an overall health education strategy. (Contains 2 tables.)
Abstractor: As Provided
Number of References: 17
Entry Date: 2012
Accession Number: EJ957789
Database: ERIC
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  Data: The Impact of Validated, Online Health Education Resources on Patient and Community Members' Satisfaction and Health Behaviour
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  Data: <searchLink fieldCode="SO" term="%22Health+Education+Journal%22"><i>Health Education Journal</i></searchLink>. Mar 2012 71(2):211-218.
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  Data: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
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  Data: Journal Articles<br />Reports - Research
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  Data: <searchLink fieldCode="DE" term="%22Video+Technology%22">Video Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Patient+Education%22">Patient Education</searchLink><br /><searchLink fieldCode="DE" term="%22Health+Education%22">Health Education</searchLink><br /><searchLink fieldCode="DE" term="%22Patients%22">Patients</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Internet%22">Internet</searchLink><br /><searchLink fieldCode="DE" term="%22Information+Sources%22">Information Sources</searchLink><br /><searchLink fieldCode="DE" term="%22Health+Behavior%22">Health Behavior</searchLink><br /><searchLink fieldCode="DE" term="%22Surveys%22">Surveys</searchLink><br /><searchLink fieldCode="DE" term="%22Interviews%22">Interviews</searchLink><br /><searchLink fieldCode="DE" term="%22American+Indians%22">American Indians</searchLink><br /><searchLink fieldCode="DE" term="%22Web+Sites%22">Web Sites</searchLink><br /><searchLink fieldCode="DE" term="%22Role%22">Role</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Canada%22">Canada</searchLink>
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  Data: 10.1177/0017896910393785
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  Data: 0017-8969
– Name: Abstract
  Label: Abstract
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  Data: Objective: While access to health education information has become easier, the quality of information retrieved from the Internet varies considerably. In response to the need for accessible, quality health information that is tailored to meet individual patient needs, a patient education website, called PEPTalk, was developed. The site houses text and video material that has been validated by practicing clinicians. A study was conducted to examine patient and community members' satisfaction with PEPTalk and the impact of the health education materials on their health behaviour. Community staff and health providers' experiences with the new technology were also examined. Design and method: A descriptive study using surveys and interviews was conducted with 57 patients, community participants and clinicians living in a large Canadian city and First Nations communities in Northern Ontario. Results: Participants' PEPTalk Satisfaction scores ranged from moderately to highly satisfied. Participants found the information presented on PEPTalk useful and relevant, had improved their knowledge of health, and in most cases, altered health behaviour. Clinicians and community staff who referred participants to the PEPTalk website reported that the site provided reliable, evidence-based information that they were comfortable sharing with their patients and community members. Conclusion: There is an emerging role for tools that provide tailored health education. The health provider's role regarding interpretation, discussion and follow-up remains essential, and tools such as PEPTalk need to be part of an overall health education strategy. (Contains 2 tables.)
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      – SubjectFull: Health Behavior
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      – SubjectFull: Surveys
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      – SubjectFull: Interviews
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      – SubjectFull: American Indians
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      – SubjectFull: Web Sites
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