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Fulfilment of expectations mediating quality and satisfaction: the case of hospital service.

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Title: Fulfilment of expectations mediating quality and satisfaction: the case of hospital service.
Authors: Marimon, Frederic1, Gil-Doménech, Dolors1 mdgil@uic.es, Bastida, Ramon1
Source: Total Quality Management & Business Excellence. Jan2019, Vol. 30 Issue 1/2, p201-220. 20p.
Database: Hospitality & Tourism Complete
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Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 133485508
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PubType: Academic Journal
PubTypeId: academicJournal
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  Data: <searchLink fieldCode="JN" term="%22Total+Quality+Management+%26+Business+Excellence%22">Total Quality Management & Business Excellence</searchLink>. Jan2019, Vol. 30 Issue 1/2, p201-220. 20p.
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      – Type: doi
        Value: 10.1080/14783363.2017.1401458
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      – Code: eng
        Text: English
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        PageCount: 20
        StartPage: 201
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      – TitleFull: Fulfilment of expectations mediating quality and satisfaction: the case of hospital service.
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            NameFull: Marimon, Frederic
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              Text: Jan2019
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              Y: 2019
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