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Determinants of expected performance after ISO 9001 certification withdrawal.

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Bibliographic Details
Title: Determinants of expected performance after ISO 9001 certification withdrawal.
Authors: Cândido, Carlos J. F.1,2 (AUTHOR) ccandido@ualg.pt, Ferreira, Luís M. F. R.1 (AUTHOR)
Source: Total Quality Management & Business Excellence. Dec2022, Vol. 33 Issue 15/16, p1691-1717. 27p.
Database: Hospitality & Tourism Complete
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ISSN:14783363
DOI:10.1080/14783363.2021.1997142