APA (7th ed.) Citation

Liu, Y., & Chen, Z. (2023). A new model to evaluate the success of electronic customer relationship management systems in industrial marketing: The mediating role of customer feedback management. Total Quality Management & Business Excellence, 34(5/6), 515. https://doi.org/10.1080/14783363.2022.2071694

Chicago Style (17th ed.) Citation

Liu, Yishu, and Zhong Chen. "A New Model to Evaluate the Success of Electronic Customer Relationship Management Systems in Industrial Marketing: The Mediating Role of Customer Feedback Management." Total Quality Management & Business Excellence 34, no. 5/6 (2023): 515. https://doi.org/10.1080/14783363.2022.2071694.

MLA (9th ed.) Citation

Liu, Yishu, and Zhong Chen. "A New Model to Evaluate the Success of Electronic Customer Relationship Management Systems in Industrial Marketing: The Mediating Role of Customer Feedback Management." Total Quality Management & Business Excellence, vol. 34, no. 5/6, 2023, p. 515, https://doi.org/10.1080/14783363.2022.2071694.