APA (7th ed.) Citation

Zaki, H. S., & Al-Romeedy, B. S. (2024). Chatbot symbolic recovery and customer forgiveness: A moderated mediation model. Journal of Hospitality & Tourism Technology, 15(4), 610. https://doi.org/10.1108/JHTT-11-2023-0374

Chicago Style (17th ed.) Citation

Zaki, Heba Salah, and Bassam Samir Al-Romeedy. "Chatbot Symbolic Recovery and Customer Forgiveness: A Moderated Mediation Model." Journal of Hospitality & Tourism Technology 15, no. 4 (2024): 610. https://doi.org/10.1108/JHTT-11-2023-0374.

MLA (9th ed.) Citation

Zaki, Heba Salah, and Bassam Samir Al-Romeedy. "Chatbot Symbolic Recovery and Customer Forgiveness: A Moderated Mediation Model." Journal of Hospitality & Tourism Technology, vol. 15, no. 4, 2024, p. 610, https://doi.org/10.1108/JHTT-11-2023-0374.