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Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval.

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Bibliographic Details
Title: Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval.
Authors: Wei, Wei1 (AUTHOR) wei.wei@ucf.edu, Zhang, Lu2 (AUTHOR) luzhang@msu.edu, Rathjens, Bobbie3 (AUTHOR) rathjens@msu.edu, McGinley, Sean4 (AUTHOR) smcginley@dedman.fsu.edu
Source: Journal of Hospitality & Tourism Research. Sep2024, Vol. 48 Issue 7, p1212-1225. 14p.
Database: Hospitality & Tourism Complete
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