Understanding Booking.com's rating drop in the context of online hotel reviews.
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| Title: | Understanding Booking.com's rating drop in the context of online hotel reviews. |
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| Authors: | Martin-Fuentes, Eva1 (AUTHOR) eva.martin@udl.cat, Mellinas, Juan Pedro2 (AUTHOR), Mateu, Carles3 (AUTHOR) |
| Source: | Tourism & Hospitality Research. Jan2026, Vol. 26 Issue 1, p145-158. 14p. |
| Database: | Hospitality & Tourism Complete |
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