Gestión de la experiencia del cliente: Impulsando el engagement en el turismo.

Saved in:
Bibliographic Details
Title: Gestión de la experiencia del cliente: Impulsando el engagement en el turismo.
Alternate Title: Customer experience management: Driving engagement in the tourism.
Authors: Barrutia Montoya, Nilda Rosa1 C20354@utp.edu.pe, Choque Yarasca, Christel Lucero1 C20242@utp.edu.pe, Jimenez Flores, Oscar Juan2 ojimenezf@usmp.pe
Source: Pasos: Revista de Turismo y Patrimonio Cultural. ene-mar2026, Vol. 24 Issue 1, p57-67. 11p.
Database: Hospitality & Tourism Complete
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 191597762
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Gestión de la experiencia del cliente: Impulsando el engagement en el turismo.
– Name: TitleAlt
  Label: Alternate Title
  Group: TiAlt
  Data: Customer experience management: Driving engagement in the tourism.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Barrutia+Montoya%2C+Nilda+Rosa%22">Barrutia Montoya, Nilda Rosa</searchLink><relatesTo>1</relatesTo><i> C20354@utp.edu.pe</i><br /><searchLink fieldCode="AR" term="%22Choque+Yarasca%2C+Christel+Lucero%22">Choque Yarasca, Christel Lucero</searchLink><relatesTo>1</relatesTo><i> C20242@utp.edu.pe</i><br /><searchLink fieldCode="AR" term="%22Jimenez+Flores%2C+Oscar+Juan%22">Jimenez Flores, Oscar Juan</searchLink><relatesTo>2</relatesTo><i> ojimenezf@usmp.pe</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Pasos%3A+Revista+de+Turismo+y+Patrimonio+Cultural%22">Pasos: Revista de Turismo y Patrimonio Cultural</searchLink>. ene-mar2026, Vol. 24 Issue 1, p57-67. 11p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=hjh&AN=191597762
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.25145/j.pasos.2026.24.004
    Languages:
      – Code: spa
        Text: Spanish
    PhysicalDescription:
      Pagination:
        PageCount: 11
        StartPage: 57
    Titles:
      – TitleFull: Gestión de la experiencia del cliente: Impulsando el engagement en el turismo.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Barrutia Montoya, Nilda Rosa
      – PersonEntity:
          Name:
            NameFull: Choque Yarasca, Christel Lucero
      – PersonEntity:
          Name:
            NameFull: Jimenez Flores, Oscar Juan
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 01
              Text: ene-mar2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 2529959X
          Numbering:
            – Type: volume
              Value: 24
            – Type: issue
              Value: 1
          Titles:
            – TitleFull: Pasos: Revista de Turismo y Patrimonio Cultural
              Type: main
ResultId 1