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Reassessing business excellence models: the imperative of a process-based capability for business performance.

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Bibliographic Details
Title: Reassessing business excellence models: the imperative of a process-based capability for business performance.
Authors: Morgado Oliveira, Joana1,2 (AUTHOR) joliveira@fe.uc.pt, Gomes, Carlos F.1 (AUTHOR)
Source: Total Quality Management & Business Excellence. Jul2026, Vol. 37 Issue 9/10, p701-719. 19p.
Database: Hospitality & Tourism Complete
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ISSN:14783363
DOI:10.1080/14783363.2026.2665205