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Enhancing knowledge-based service quality: A knowledge management perspective.

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Title: Enhancing knowledge-based service quality: A knowledge management perspective.
Authors: Su, Hwan-Yann1 (AUTHOR) h_su@nuk.edu.tw, Lin, Yichen2 (AUTHOR) yichen@mail.nutn.edu.tw
Source: Service Industries Journal. Oct2006, Vol. 26 Issue 7, p787-800. 14p. 3 Diagrams.
Database: Hospitality & Tourism Complete
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  Data: Enhancing knowledge-based service quality: A knowledge management perspective.
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  Data: <searchLink fieldCode="JN" term="%22Service+Industries+Journal%22">Service Industries Journal</searchLink>. Oct2006, Vol. 26 Issue 7, p787-800. 14p. 3 Diagrams.
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        Value: 10.1080/02642060600898328
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        Text: English
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        PageCount: 14
        StartPage: 787
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              Text: Oct2006
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              Y: 2006
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