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Tipos de conflictos laborales y su manejo en el ejercicio de la enfermería.

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Title: Tipos de conflictos laborales y su manejo en el ejercicio de la enfermería.
Alternate Title: Labor conflicts types and their management in nursing practice.
Authors: Abarca Arias, Yessika Madelaine1 YEMABARI@hotmail.com, Espinoza Moreno, Tula Margarita2, Llerenan Callata, Sara Gaby1, Berrios Manrique, Narda Yolanda1 nuriafortes@msn.com
Source: Enfermería Global. Jan2020, Vol. 19 Issue 1, p460-469. 10p.
Abstract (English): Objective: Determine the association between the labor conflicts types and their management in the nursing staff of Honorio Delgado Regional Hospital in Arequipa city, Peru (HRHD). Method: Observational study, cross-sectional, prospective, with quantitative and correlational level approach. The study population was the nursing professionals of Honorio Delgado Espinoza Regional Hospital in Arequipa city, surveyed in 2015. A questionnaire form was used as anonymous measurement tool. We Applied the Thomas Kilmann Test of 30 items, each of which has two options of statements that describe possible response behaviors. A descriptive and association analysis of variables was performed using the Infostat version 2018 software, using the X2 statistic with significance level p <0.05. Results: The sample was 190 nursing professionals. The results showed a greater number of persons between 50 and 59 years of age, with a percentage of 34.7%, as well as predominance of female staff with 94.7%. The conflicts type most frequent in study population was the Communication-Personnel with 44.8%, leaving in second place the personal conflict with 26.8%, followed by communication conflict with 15.8%. Regarding conflict management, 48.4% considered the cooperative as the most used. No statistically significant association was found between type and conflicts management (X2 = 13.53, p = 0.139). Conclusions: For nursing staff, there is no relationship between labor conflicts types and the way of management them, however, most of subjects studied consider that Communication-Personnel conflicts are most common and that their management is cooperative. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): Objetivo: Determinar la asociación entre los tipos de conflictos laborales y el manejo de los mismos en el personal de enfermería del Hospital Regional Honorio Delgado de la ciudad de Arequipa del Perú (HRHD). Método: Estudio, observacional, descriptivo transversal, prospectivo, con enfoque cuantitativo y de nivel correlacional. La población de estudio fueron 190 profesionales encuestados en el año 2015. El instrumento fue un formulario de preguntas de forma anónima, con Test de Thomas Kilmann que consta de 30 ítems, cada uno con dos opciones de afirmaciones. Se realizó un análisis descriptivo y de asociación de variables utilizando el programa Infostat 2018, utilizando el estadístico X2 con nivel de significancia p<0,05. Resultados: Los resultados mostraron una mayor cantidad de personal entre 50 y 59 años de edad, con un porcentaje de 34,7%, así como predominancia del personal femenino con 94,7%. El tipo de conflictos más frecuente fue el Comunicación-Personal con un 44,8%, en segundo lugar el conflicto personal con 26,8%, seguido por el conflicto de comunicación con 15,8%. En cuanto al manejo de conflictos, el 48,4% consideró al cooperativo como el más utilizado. No se encontró asociación estadísticamente significativa entre el tipo y el manejo conflictos (X2 = 13,53; p = 0,139). Conclusiones: Para el personal de enfermería no existe relación entre los tipos de conflictos laborales y la forma de manejarlos, sin embargo, la mayoría de los sujetos estudiados considera que los conflictos de Comunicación-Personal son los más comunes y que su manejo es cooperativo. [ABSTRACT FROM AUTHOR]
Copyright of Enfermería Global is the property of Servicio de Publicaciones de la Universidad de Murcia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: MedicLatina
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  Data: Tipos de conflictos laborales y su manejo en el ejercicio de la enfermer&#237;a.
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  Data: Labor conflicts types and their management in nursing practice.
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  Data: &lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Abarca+Arias%2C+Yessika+Madelaine%22&quot;&gt;Abarca Arias, Yessika Madelaine&lt;/searchLink&gt;&lt;relatesTo&gt;1&lt;/relatesTo&gt;&lt;i&gt; YEMABARI@hotmail.com&lt;/i&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Espinoza+Moreno%2C+Tula+Margarita%22&quot;&gt;Espinoza Moreno, Tula Margarita&lt;/searchLink&gt;&lt;relatesTo&gt;2&lt;/relatesTo&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Llerenan+Callata%2C+Sara+Gaby%22&quot;&gt;Llerenan Callata, Sara Gaby&lt;/searchLink&gt;&lt;relatesTo&gt;1&lt;/relatesTo&gt;&lt;br /&gt;&lt;searchLink fieldCode=&quot;AR&quot; term=&quot;%22Berrios+Manrique%2C+Narda+Yolanda%22&quot;&gt;Berrios Manrique, Narda Yolanda&lt;/searchLink&gt;&lt;relatesTo&gt;1&lt;/relatesTo&gt;&lt;i&gt; nuriafortes@msn.com&lt;/i&gt;
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  Data: &lt;searchLink fieldCode=&quot;JN&quot; term=&quot;%22Enfermer&#237;a+Global%22&quot;&gt;Enfermer&#237;a Global&lt;/searchLink&gt;. Jan2020, Vol. 19 Issue 1, p460-469. 10p.
– Name: Abstract
  Label: Abstract (English)
  Group: Ab
  Data: Objective: Determine the association between the labor conflicts types and their management in the nursing staff of Honorio Delgado Regional Hospital in Arequipa city, Peru (HRHD). Method: Observational study, cross-sectional, prospective, with quantitative and correlational level approach. The study population was the nursing professionals of Honorio Delgado Espinoza Regional Hospital in Arequipa city, surveyed in 2015. A questionnaire form was used as anonymous measurement tool. We Applied the Thomas Kilmann Test of 30 items, each of which has two options of statements that describe possible response behaviors. A descriptive and association analysis of variables was performed using the Infostat version 2018 software, using the X2 statistic with significance level p &lt;0.05. Results: The sample was 190 nursing professionals. The results showed a greater number of persons between 50 and 59 years of age, with a percentage of 34.7%, as well as predominance of female staff with 94.7%. The conflicts type most frequent in study population was the Communication-Personnel with 44.8%, leaving in second place the personal conflict with 26.8%, followed by communication conflict with 15.8%. Regarding conflict management, 48.4% considered the cooperative as the most used. No statistically significant association was found between type and conflicts management (X2 = 13.53, p = 0.139). Conclusions: For nursing staff, there is no relationship between labor conflicts types and the way of management them, however, most of subjects studied consider that Communication-Personnel conflicts are most common and that their management is cooperative. [ABSTRACT FROM AUTHOR]
– Name: Abstract
  Label: Abstract (Spanish)
  Group: Ab
  Data: Objetivo: Determinar la asociaci&#243;n entre los tipos de conflictos laborales y el manejo de los mismos en el personal de enfermer&#237;a del Hospital Regional Honorio Delgado de la ciudad de Arequipa del Per&#250; (HRHD). M&#233;todo: Estudio, observacional, descriptivo transversal, prospectivo, con enfoque cuantitativo y de nivel correlacional. La poblaci&#243;n de estudio fueron 190 profesionales encuestados en el a&#241;o 2015. El instrumento fue un formulario de preguntas de forma an&#243;nima, con Test de Thomas Kilmann que consta de 30 &#237;tems, cada uno con dos opciones de afirmaciones. Se realiz&#243; un an&#225;lisis descriptivo y de asociaci&#243;n de variables utilizando el programa Infostat 2018, utilizando el estad&#237;stico X2 con nivel de significancia p&lt;0,05. Resultados: Los resultados mostraron una mayor cantidad de personal entre 50 y 59 a&#241;os de edad, con un porcentaje de 34,7%, as&#237; como predominancia del personal femenino con 94,7%. El tipo de conflictos m&#225;s frecuente fue el Comunicaci&#243;n-Personal con un 44,8%, en segundo lugar el conflicto personal con 26,8%, seguido por el conflicto de comunicaci&#243;n con 15,8%. En cuanto al manejo de conflictos, el 48,4% consider&#243; al cooperativo como el m&#225;s utilizado. No se encontr&#243; asociaci&#243;n estad&#237;sticamente significativa entre el tipo y el manejo conflictos (X2 = 13,53; p = 0,139). Conclusiones: Para el personal de enfermer&#237;a no existe relaci&#243;n entre los tipos de conflictos laborales y la forma de manejarlos, sin embargo, la mayor&#237;a de los sujetos estudiados considera que los conflictos de Comunicaci&#243;n-Personal son los m&#225;s comunes y que su manejo es cooperativo. [ABSTRACT FROM AUTHOR]
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  Data: &lt;i&gt;Copyright of Enfermer&#237;a Global is the property of Servicio de Publicaciones de la Universidad de Murcia and its content may not be copied or emailed to multiple sites without the copyright holder&#39;s express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.&lt;/i&gt; (Copyright applies to all Abstracts.)
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