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ESTUDIO CUALITATIVO DE LOS INTERCAMBIOS COMUNICATIVOS EN LA ASISTENCIA SANITARIA HOSPITALARIA A TRAVÉS DE LOS ESTUDIANTES DEL GRADO DE MEDICINA.

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Title: ESTUDIO CUALITATIVO DE LOS INTERCAMBIOS COMUNICATIVOS EN LA ASISTENCIA SANITARIA HOSPITALARIA A TRAVÉS DE LOS ESTUDIANTES DEL GRADO DE MEDICINA.
Alternate Title: STUDY OF COMMUNICATION EXCHANGES IN HOSPITAL ASSISTANCE THROUGH MEDICAL STUDENTS.
Authors: Matos Agudo, Diego1 dmatosa@saludcastillayleon.es, Rubio Gil, Francisco Javier1 fjrubio@saludcastillayleon.es, Nieto Manibardo, Enrique1 enietoma@saludcastillayleon.es, Rey García, Pablo2 preyga@upsa.es, Gómez Sánchez, José Carlos1 jcgomez@saludcastillayleon.es
Source: Revista de Comunicación y Salud. 2025, Vol. 15, p1-18. 18p.
Subjects: MEDICAL students, EMPATHY, CLINICAL clerkship, QUALITATIVE research, OCCUPATIONAL training, PROFESSIONALISM, FACE-to-face communication, MEDICAL care
Abstract (English): Introduction: Communication is key in healthcare systems. This study had the objectives of training medical students in communication and, at the same time, understanding how communication was being carried out at a clinical and interpersonal level in our hospital. Methodology. A teaching activity was proposed to medical students. They were offered to observe communication skills while attending their clinical rotation. First there was an initial session in which the main elements of communication in healthcare systems were reviewed. They were asked to complete an empathy survey and received different tools for collecting observations including a 16-option form specifically developed, which they could use to assemble observations in a more closed and anonymous format. A qualitative analysis of the observations raised in the focus group was planned, as well as a quantitative analysis of the answers made through the online survey. Results and discussion. The main result observed is that a specific training action in students can be useful both for their learning about communication and, in addition, for knowing the reality of these skills in a particular center. The particularities of patients and healthcare providers mean that each care process has its own uniqueness and needs to be approached in different ways. Conclusions. Rotation of students through clinical services generates many training opportunities. Immersing in real care allows them to exercise clinical reasoning, relate and apply theoretical knowledge. But it is also the forum where they can soak up transversal skills that make the most off professionalism, such as empathy, compassion, and all the emotional skills necessary for communication. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): Introducción. Las habilidades comunicativas son herramientas clave para los profesionales de la salud. Con este estudio se pretende conocer cómo se está comunicando a nivel clínico e interpersonal en el complejo asistencial salmantino. Metodología. Se planteó la realización de una acción docente durante un periodo de cuatro semanas entre los alumnos de Medicina. En la sesión inicial se revisaron los principales elementos de las habilidades comunicativas en los sistemas de salud. Además, se distribuyó la encuesta de empatía. Se desarrolló también un formulario específico de 16 opciones, que podía usarse para recoger observaciones con un formato más cerrado y anónimo. Se planificó un análisis cualitativo de las observaciones planteadas en el grupo focal, así como un análisis cuantitativo de las observaciones realizadas a través de la encuesta online. Resultados y discusión. El principal resultado observado es que una acción formativa específica en los estudiantes puede valer a un tiempo para su aprendizaje en habilidades comunicativas y, además, para aproximarse a la realidad de estas en un centro asistencial. Las particularidades de pacientes y sanitarios hacen que cada proceso asistencial tenga una singularidad propia y que necesiten ser abordados de maneras diferentes. Conclusiones. La rotación de los estudiantes por los servicios clínicos genera muchas oportunidades formativas. Sumergirse en la asistencia real permite ejercitar el razonamiento clínico, conectar, relacionar y aplicar el conocimiento teórico. Pero es, además, el foro donde empaparse de todas esas habilidades transversales que conforman su faceta profesional, tales como la empatía, la compasión… y todas las habilidades emocionales para la comunicación. [ABSTRACT FROM AUTHOR]
Copyright of Revista de Comunicación y Salud is the property of Instituto Internacional de Comunicacion y Salud and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: ESTUDIO CUALITATIVO DE LOS INTERCAMBIOS COMUNICATIVOS EN LA ASISTENCIA SANITARIA HOSPITALARIA A TRAVÉS DE LOS ESTUDIANTES DEL GRADO DE MEDICINA.
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  Data: STUDY OF COMMUNICATION EXCHANGES IN HOSPITAL ASSISTANCE THROUGH MEDICAL STUDENTS.
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  Data: <searchLink fieldCode="AR" term="%22Matos+Agudo%2C+Diego%22">Matos Agudo, Diego</searchLink><relatesTo>1</relatesTo><i> dmatosa@saludcastillayleon.es</i><br /><searchLink fieldCode="AR" term="%22Rubio+Gil%2C+Francisco+Javier%22">Rubio Gil, Francisco Javier</searchLink><relatesTo>1</relatesTo><i> fjrubio@saludcastillayleon.es</i><br /><searchLink fieldCode="AR" term="%22Nieto+Manibardo%2C+Enrique%22">Nieto Manibardo, Enrique</searchLink><relatesTo>1</relatesTo><i> enietoma@saludcastillayleon.es</i><br /><searchLink fieldCode="AR" term="%22Rey+García%2C+Pablo%22">Rey García, Pablo</searchLink><relatesTo>2</relatesTo><i> preyga@upsa.es</i><br /><searchLink fieldCode="AR" term="%22Gómez+Sánchez%2C+José+Carlos%22">Gómez Sánchez, José Carlos</searchLink><relatesTo>1</relatesTo><i> jcgomez@saludcastillayleon.es</i>
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  Data: <searchLink fieldCode="JN" term="%22Revista+de+Comunicación+y+Salud%22">Revista de Comunicación y Salud</searchLink>. 2025, Vol. 15, p1-18. 18p.
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  Data: <searchLink fieldCode="DE" term="%22MEDICAL+students%22">MEDICAL students</searchLink><br /><searchLink fieldCode="DE" term="%22EMPATHY%22">EMPATHY</searchLink><br /><searchLink fieldCode="DE" term="%22CLINICAL+clerkship%22">CLINICAL clerkship</searchLink><br /><searchLink fieldCode="DE" term="%22QUALITATIVE+research%22">QUALITATIVE research</searchLink><br /><searchLink fieldCode="DE" term="%22OCCUPATIONAL+training%22">OCCUPATIONAL training</searchLink><br /><searchLink fieldCode="DE" term="%22PROFESSIONALISM%22">PROFESSIONALISM</searchLink><br /><searchLink fieldCode="DE" term="%22FACE-to-face+communication%22">FACE-to-face communication</searchLink><br /><searchLink fieldCode="DE" term="%22MEDICAL+care%22">MEDICAL care</searchLink>
– Name: Abstract
  Label: Abstract (English)
  Group: Ab
  Data: Introduction: Communication is key in healthcare systems. This study had the objectives of training medical students in communication and, at the same time, understanding how communication was being carried out at a clinical and interpersonal level in our hospital. Methodology. A teaching activity was proposed to medical students. They were offered to observe communication skills while attending their clinical rotation. First there was an initial session in which the main elements of communication in healthcare systems were reviewed. They were asked to complete an empathy survey and received different tools for collecting observations including a 16-option form specifically developed, which they could use to assemble observations in a more closed and anonymous format. A qualitative analysis of the observations raised in the focus group was planned, as well as a quantitative analysis of the answers made through the online survey. Results and discussion. The main result observed is that a specific training action in students can be useful both for their learning about communication and, in addition, for knowing the reality of these skills in a particular center. The particularities of patients and healthcare providers mean that each care process has its own uniqueness and needs to be approached in different ways. Conclusions. Rotation of students through clinical services generates many training opportunities. Immersing in real care allows them to exercise clinical reasoning, relate and apply theoretical knowledge. But it is also the forum where they can soak up transversal skills that make the most off professionalism, such as empathy, compassion, and all the emotional skills necessary for communication. [ABSTRACT FROM AUTHOR]
– Name: Abstract
  Label: Abstract (Spanish)
  Group: Ab
  Data: Introducción. Las habilidades comunicativas son herramientas clave para los profesionales de la salud. Con este estudio se pretende conocer cómo se está comunicando a nivel clínico e interpersonal en el complejo asistencial salmantino. Metodología. Se planteó la realización de una acción docente durante un periodo de cuatro semanas entre los alumnos de Medicina. En la sesión inicial se revisaron los principales elementos de las habilidades comunicativas en los sistemas de salud. Además, se distribuyó la encuesta de empatía. Se desarrolló también un formulario específico de 16 opciones, que podía usarse para recoger observaciones con un formato más cerrado y anónimo. Se planificó un análisis cualitativo de las observaciones planteadas en el grupo focal, así como un análisis cuantitativo de las observaciones realizadas a través de la encuesta online. Resultados y discusión. El principal resultado observado es que una acción formativa específica en los estudiantes puede valer a un tiempo para su aprendizaje en habilidades comunicativas y, además, para aproximarse a la realidad de estas en un centro asistencial. Las particularidades de pacientes y sanitarios hacen que cada proceso asistencial tenga una singularidad propia y que necesiten ser abordados de maneras diferentes. Conclusiones. La rotación de los estudiantes por los servicios clínicos genera muchas oportunidades formativas. Sumergirse en la asistencia real permite ejercitar el razonamiento clínico, conectar, relacionar y aplicar el conocimiento teórico. Pero es, además, el foro donde empaparse de todas esas habilidades transversales que conforman su faceta profesional, tales como la empatía, la compasión… y todas las habilidades emocionales para la comunicación. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Revista de Comunicación y Salud is the property of Instituto Internacional de Comunicacion y Salud and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.35669/rcys.2025.15.e373
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        Text: Spanish
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      – TitleFull: ESTUDIO CUALITATIVO DE LOS INTERCAMBIOS COMUNICATIVOS EN LA ASISTENCIA SANITARIA HOSPITALARIA A TRAVÉS DE LOS ESTUDIANTES DEL GRADO DE MEDICINA.
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