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Calidad de la información o desinformación: mensajes sobre salud transmitidos por Whatsapp en estudiantes universitarios.

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Bibliographic Details
Title: Calidad de la información o desinformación: mensajes sobre salud transmitidos por Whatsapp en estudiantes universitarios.
Alternate Title: Information quality or disinformation: Health messages transmitted by WhatsApp to university students.
Authors: Carro Pérez, Ennio Héctor1,2, Polito De Los Reyes, Alejandro Josafat1, Hernández Gómez, Arturo Secundino1 ahernandez@docentes.uat.edu.mx, Mendoza De Los Santos, Oscar Eliezer1, Silva Treviño, Juan Gilberto3
Source: Revista Española de Comunicación en Salud. ene-jun2026, Vol. 17 Issue 1, p10-25. 16p.
Subjects: Instant messaging, Social media, Mobile apps, Cross-sectional method, Statistical correlation, Disinformation, Health, Pilot projects, Scientific observation, Information resources, Internet, Research, Data quality, College students, COVID-19
Abstract (English): Introduction: Contributing to research on the quality of news content in the face of a health emergency from a psychosocial perspective is what drives this study to focus on determining the accuracy of COVID-19 information shared via WhatsApp. Objective: To determine whether the quality of information differs between true and false messages about COVID-19 shared via WhatsApp to university students. Methodology: A systematic review of information quality studies was conducted. Subsequently, the Electronic Media Information Quality Scale (EMIQS) was pilot tested. Finally, EMIQS was administered, using a non-experimental, cross-sectional design with a correlational level. Results: There are significant differences between the dimensions of information quality such as source, relevance, credibility, intelligibility and originality; however, differences between the groups of subjects observed are minimal, which indicates that the true message and the false message are evaluated as similar. Conclusion: A message can be constructed with textual and visual elements that can give the impression of being credible, regardless of the falseness or truth of the content, which affects the decision of individuals on how the message should be valued. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): Introducción: Contribuir a la investigación sobre la calidad de los contenidos informativos ante una emergencia sanitaria desde la perspectiva psicosocial hace que este estudio se centre en conocer la veracidad de la información del COVID-19 transmitida por WhatsApp. Objetivo: Determinar si la calidad de la información difiere entre un mensaje verdadero y un mensaje falso sobre COVID-19 transmitidos por WhatsApp en estudiantes universitarios. Metodología: se realizó una revisión sistemática sobre los estudios de calidad de la información. Se piloteó la Escala de Calidad de la Información transmitida por Medios de comunicación Electrónicos (ECIME). Finalmente, se aplicó la ECIME empleando un diseño no experimental, tipo transversal, con nivel correlacional. Resultados: Existen diferencias significativas entre las dimensiones de calidad de la información como fuente, relevancia, credibilidad, inteligibilidad y originalidad; sin embargo, las diferencias entre los grupos de sujetos observados son escasas, lo que indica que el mensaje verdadero y el mensaje falso son evaluados como similares. Conclusión: Un mensaje puede ser construido con elementos textuales y visuales que dan la impresión de ser creíbles, independientemente de la falsedad o verdad del contenido, lo que afecta la decisión de los individuos en cómo debe ser valorado el mensaje. [ABSTRACT FROM AUTHOR]
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Database: MedicLatina
Description
Abstract:Introduction: Contributing to research on the quality of news content in the face of a health emergency from a psychosocial perspective is what drives this study to focus on determining the accuracy of COVID-19 information shared via WhatsApp. Objective: To determine whether the quality of information differs between true and false messages about COVID-19 shared via WhatsApp to university students. Methodology: A systematic review of information quality studies was conducted. Subsequently, the Electronic Media Information Quality Scale (EMIQS) was pilot tested. Finally, EMIQS was administered, using a non-experimental, cross-sectional design with a correlational level. Results: There are significant differences between the dimensions of information quality such as source, relevance, credibility, intelligibility and originality; however, differences between the groups of subjects observed are minimal, which indicates that the true message and the false message are evaluated as similar. Conclusion: A message can be constructed with textual and visual elements that can give the impression of being credible, regardless of the falseness or truth of the content, which affects the decision of individuals on how the message should be valued. [ABSTRACT FROM AUTHOR]
ISSN:19899882
DOI:10.20318/recs.2026.9831