APA (7th ed.) Citation

S, B., P, K., A, B., SL, R., & MB, M. (2021). Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience. Journal of patient experience, 8, 2374373521998624. https://doi.org/10.1177/2374373521998624

Chicago Style (17th ed.) Citation

S, Bayer, Kuzmickas P, Boissy A, Rose SL, and Mercer MB. "Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience." Journal of Patient Experience 8 (2021): 2374373521998624. https://doi.org/10.1177/2374373521998624.

MLA (9th ed.) Citation

S, Bayer, et al. "Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience." Journal of Patient Experience, vol. 8, 2021, p. 2374373521998624, https://doi.org/10.1177/2374373521998624.