Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study.
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| Title: | Public demand and optimization of smart government service platform from the perspective of service life cycle based on the Kano model: A Chinese case study. |
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| Authors: | Zhu Y; School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China., Peng Y; School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China., Xin L; School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China., Zhang X; China Internet Network Information Center, Beijing, China. |
| Source: | PloS one [PLoS One] 2025 Apr 23; Vol. 20 (4), pp. e0319707. Date of Electronic Publication: 2025 Apr 23 (Print Publication: 2025). |
| Publication Type: | Journal Article |
| Journal Info: | Publisher: Public Library of Science Country of Publication: United States NLM ID: 101285081 Publication Model: eCollection Cited Medium: Internet ISSN: 1932-6203 (Electronic) Linking ISSN: 19326203 NLM ISO Abbreviation: PLoS One Subsets: MEDLINE |
| Database: | MEDLINE Ultimate |
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| ISSN: | 1932-6203 |
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| DOI: | 10.1371/journal.pone.0319707 |