Role of GP empathy on patient-reported outcomes in telephone consultations: a cross-sectional study with validation of the Consultation and Relational Empathy (CARE) Measure.

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Title: Role of GP empathy on patient-reported outcomes in telephone consultations: a cross-sectional study with validation of the Consultation and Relational Empathy (CARE) Measure.
Authors: Sweeney KD; Usher Institute, College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, UK., Ng L; Usher Institute, College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, UK., Kelly B; Usher Institute, College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, UK., Stamatopoulos D; College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, UK., Howick J; Stoneygate Centre for Empathic Healthcare, University of Leicester, Leicester, UK., Mercer SW; Usher Institute, College of Medicine and Veterinary Medicine, University of Edinburgh, Edinburgh, UK stewart.mercer@ed.ac.uk.
Source: The British journal of general practice : the journal of the Royal College of General Practitioners [Br J Gen Pract] 2026 Apr 30; Vol. 76 (766), pp. e408-e414. Date of Electronic Publication: 2026 Apr 30 (Print Publication: 2026).
Publication Type: Journal Article; Validation Study; Research Support, Non-U.S. Gov't
Journal Info: Publisher: Royal College of General Practitioners Country of Publication: England NLM ID: 9005323 Publication Model: Electronic-Print Cited Medium: Internet ISSN: 1478-5242 (Electronic) Linking ISSN: 09601643 NLM ISO Abbreviation: Br J Gen Pract Subsets: MEDLINE
Database: MEDLINE Ultimate
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Description
ISSN:1478-5242
DOI:10.3399/BJGP.2025.0475