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Live video versus audio-only emergency calls in simulated emergency medical dispatch: a randomized mixed-methods study.

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Title: Live video versus audio-only emergency calls in simulated emergency medical dispatch: a randomized mixed-methods study.
Authors: Krammel M; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.; PULS - Austrian Cardiac Arrest Awareness Association, Lichtenthaler Gasse 4/1/R03, Vienna, 1090, Austria.; Karl Landsteiner University of Health Sciences, Dr. Karl-Dorrek-Straße 30, Krems, 3500, Austria., Degischer B; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria., Kahlfuss F; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria., Lintschinger JM; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria., Reischmann L; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria., Hriberšek M; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria., Gleiss A; Centre for Medical Data Science, Institute of Clinical Biometrics, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria., Grassmann D; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria., Hamp T; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria., Lagara A; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria., Glaninger P; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria., Schnaubelt S; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.; PULS - Austrian Cardiac Arrest Awareness Association, Lichtenthaler Gasse 4/1/R03, Vienna, 1090, Austria.; Department of Emergency Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Karl Landsteiner University of Health Sciences, Dr. Karl-Dorrek-Straße 30, Krems, 3500, Austria., Hafner C; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria. christina.hafner@meduniwien.ac.at.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria. christina.hafner@meduniwien.ac.at.
Source: BMC emergency medicine [BMC Emerg Med] 2026 Apr 02; Vol. 26 (1). Date of Electronic Publication: 2026 Apr 02.
Publication Type: Journal Article; Randomized Controlled Trial; Comparative Study
Journal Info: Publisher: BioMed Central Country of Publication: England NLM ID: 100968543 Publication Model: Electronic Cited Medium: Internet ISSN: 1471-227X (Electronic) Linking ISSN: 1471227X NLM ISO Abbreviation: BMC Emerg Med Subsets: MEDLINE
Database: MEDLINE Ultimate
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  Data: <searchLink fieldCode="AU" term="%22Krammel+M%22">Krammel M</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.; PULS - Austrian Cardiac Arrest Awareness Association, Lichtenthaler Gasse 4/1/R03, Vienna, 1090, Austria.; Karl Landsteiner University of Health Sciences, Dr. Karl-Dorrek-Straße 30, Krems, 3500, Austria.<br /><searchLink fieldCode="AU" term="%22Degischer+B%22">Degischer B</searchLink>; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Kahlfuss+F%22">Kahlfuss F</searchLink>; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Lintschinger+JM%22">Lintschinger JM</searchLink>; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Reischmann+L%22">Reischmann L</searchLink>; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Hriberšek+M%22">Hriberšek M</searchLink>; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Gleiss+A%22">Gleiss A</searchLink>; Centre for Medical Data Science, Institute of Clinical Biometrics, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.<br /><searchLink fieldCode="AU" term="%22Grassmann+D%22">Grassmann D</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.<br /><searchLink fieldCode="AU" term="%22Hamp+T%22">Hamp T</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.<br /><searchLink fieldCode="AU" term="%22Lagara+A%22">Lagara A</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.<br /><searchLink fieldCode="AU" term="%22Glaninger+P%22">Glaninger P</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.<br /><searchLink fieldCode="AU" term="%22Schnaubelt+S%22">Schnaubelt S</searchLink>; Emergency Medical Service Vienna, Radetzkystrasse 1, Vienna, 1030, Austria.; PULS - Austrian Cardiac Arrest Awareness Association, Lichtenthaler Gasse 4/1/R03, Vienna, 1090, Austria.; Department of Emergency Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria.; Karl Landsteiner University of Health Sciences, Dr. Karl-Dorrek-Straße 30, Krems, 3500, Austria.<br /><searchLink fieldCode="AU" term="%22Hafner+C%22">Hafner C</searchLink>; Department of Anaesthesia, Intensive Care Medicine and Pain Medicine, Clinical Division of General Anaesthesia and Intensive Care Medicine, Medical University of Vienna, Spitalgasse 23, Vienna, 1090, Austria. christina.hafner@meduniwien.ac.at.; Ludwig Boltzmann Institute Digital Health and Patient Safety, Spitalgasse 23, Vienna, 1090, Austria. christina.hafner@meduniwien.ac.at.
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  Data: <searchLink fieldCode="JN" term="%22100968543%22">BMC emergency medicine</searchLink> [BMC Emerg Med] 2026 Apr 02; Vol. 26 (1). <i>Date of Electronic Publication: </i>2026 Apr 02.
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  Data: <i>Publisher: </i><searchLink fieldCode="PB" term="%22BioMed+Central%22">BioMed Central </searchLink><i>Country of Publication: </i>England <i>NLM ID: </i>100968543 <i>Publication Model: </i>Electronic <i>Cited Medium: </i>Internet <i>ISSN: </i>1471-227X (Electronic) <i>Linking ISSN: </i><searchLink fieldCode="IS" term="%221471227X%22">1471227X </searchLink><i>NLM ISO Abbreviation: </i>BMC Emerg Med <i>Subsets: </i>MEDLINE
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              Text: 2026 Apr 02
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