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Exploring Patient Heterogeneity in Service Quality Gaps and Satisfaction: Insights from Outpatient Care.

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Title: Exploring Patient Heterogeneity in Service Quality Gaps and Satisfaction: Insights from Outpatient Care.
Authors: Inchiyil VS; Department of Hospital Administration, Yenepoya (Deemed to University), Mangalore, India., Syed AF; Department of Hospital Administration, Yenepoya (Deemed to University), Mangalore, India.
Source: Journal of patient experience [J Patient Exp] 2026 Apr 13; Vol. 13, pp. 23743735261437458. Date of Electronic Publication: 2026 Apr 13 (Print Publication: 2026).
Publication Type: Journal Article
Journal Info: Publisher: Sage Country of Publication: United States NLM ID: 101688338 Publication Model: eCollection Cited Medium: Print ISSN: 2374-3735 (Print) Linking ISSN: 23743735 NLM ISO Abbreviation: J Patient Exp Subsets: PubMed not MEDLINE
Database: MEDLINE Ultimate
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  Data: <i>Publisher: </i><searchLink fieldCode="PB" term="%22Sage%22">Sage </searchLink><i>Country of Publication: </i>United States <i>NLM ID: </i>101688338 <i>Publication Model: </i>eCollection <i>Cited Medium: </i>Print <i>ISSN: </i>2374-3735 (Print) <i>Linking ISSN: </i><searchLink fieldCode="IS" term="%2223743735%22">23743735 </searchLink><i>NLM ISO Abbreviation: </i>J Patient Exp <i>Subsets: </i>PubMed not MEDLINE
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        Value: 10.1177/23743735261437458
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        Text: English
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      – TitleFull: Exploring Patient Heterogeneity in Service Quality Gaps and Satisfaction: Insights from Outpatient Care.
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              Text: 2026 Apr 13
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