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A scoping review of the characteristics, responsibilities, implementations and evaluations of digital navigators in healthcare.

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Title: A scoping review of the characteristics, responsibilities, implementations and evaluations of digital navigators in healthcare.
Authors: Shin HD; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada., Kemp J; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada., Kassam I; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada., Pape C; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada., Goonasekera S; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada., Modha V; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada., Rodak T; CAMH Mental Health Sciences Library, Department of Education, Centre for Addiction and Mental Health, Toronto, Ontario, Canada., Torous J; Division of Digital Psychiatry, Beth Israel Deaconess Medical Centre, Harvard Medical School, Boston, MA, USA., Kidd S; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Department of Psychiatry, University of Toronto, Toronto, Ontario, Canada., Strudwick G; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada. Gillian.Strudwick@camh.ca.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada. Gillian.Strudwick@camh.ca.
Source: NPJ digital medicine [NPJ Digit Med] 2026 Apr 18; Vol. 9 (1). Date of Electronic Publication: 2026 Apr 18.
Publication Type: Journal Article
Journal Info: Publisher: Nature Publishing Group Country of Publication: England NLM ID: 101731738 Publication Model: Electronic Cited Medium: Internet ISSN: 2398-6352 (Electronic) Linking ISSN: 23986352 NLM ISO Abbreviation: NPJ Digit Med Subsets: PubMed not MEDLINE
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  Data: <searchLink fieldCode="AU" term="%22Shin+HD%22">Shin HD</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Kemp+J%22">Kemp J</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Kassam+I%22">Kassam I</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Pape+C%22">Pape C</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Goonasekera+S%22">Goonasekera S</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Modha+V%22">Modha V</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Rodak+T%22">Rodak T</searchLink>; CAMH Mental Health Sciences Library, Department of Education, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Torous+J%22">Torous J</searchLink>; Division of Digital Psychiatry, Beth Israel Deaconess Medical Centre, Harvard Medical School, Boston, MA, USA.<br /><searchLink fieldCode="AU" term="%22Kidd+S%22">Kidd S</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada.; Department of Psychiatry, University of Toronto, Toronto, Ontario, Canada.<br /><searchLink fieldCode="AU" term="%22Strudwick+G%22">Strudwick G</searchLink>; Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, Ontario, Canada. Gillian.Strudwick@camh.ca.; Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada. Gillian.Strudwick@camh.ca.
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              Text: 2026 Apr 18
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