Systematic literature review and narrative synthesis of the use of natural language processing to triage outpatient referrals.

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Title: Systematic literature review and narrative synthesis of the use of natural language processing to triage outpatient referrals.
Authors: Fung AL; Institute of Medical Science, University of Toronto, Toronto, ON, Canada., Abdalla M; Division of General Internal Medicine, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; The Alberta Machine Intelligence Institute, Edmonton, AB, Canada., Cheng YB; Department of Laboratory Medicine and Pathobiology, Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada., Elsayed M; Division of Rheumatology, Department of Medicine, University of Alberta, Edmonton, AB, Canada., Chojecki D; Institute of Health Economics, Edmonton, AB, Canada., Mitchell JR; Division of General Internal Medicine, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; The Alberta Machine Intelligence Institute, Edmonton, AB, Canada.; Department of Computing Sciences, University of Alberta, Edmonton, AB, Canada., Ye C; Division of Rheumatology, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; Arthritis Research Canada, Vancouver, BC, Canada.
Source: Frontiers in health services [Front Health Serv] 2026 Apr 15; Vol. 6, pp. 1797583. Date of Electronic Publication: 2026 Apr 15 (Print Publication: 2026).
Publication Type: Journal Article; Review
Journal Info: Publisher: Frontiers Media S.A Country of Publication: Switzerland NLM ID: 9918334887706676 Publication Model: eCollection Cited Medium: Internet ISSN: 2813-0146 (Electronic) Linking ISSN: 28130146 NLM ISO Abbreviation: Front Health Serv Subsets: PubMed not MEDLINE
Database: MEDLINE Ultimate
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  Data: <searchLink fieldCode="AU" term="%22Fung+AL%22">Fung AL</searchLink>; Institute of Medical Science, University of Toronto, Toronto, ON, Canada.<br /><searchLink fieldCode="AU" term="%22Abdalla+M%22">Abdalla M</searchLink>; Division of General Internal Medicine, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; The Alberta Machine Intelligence Institute, Edmonton, AB, Canada.<br /><searchLink fieldCode="AU" term="%22Cheng+YB%22">Cheng YB</searchLink>; Department of Laboratory Medicine and Pathobiology, Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.<br /><searchLink fieldCode="AU" term="%22Elsayed+M%22">Elsayed M</searchLink>; Division of Rheumatology, Department of Medicine, University of Alberta, Edmonton, AB, Canada.<br /><searchLink fieldCode="AU" term="%22Chojecki+D%22">Chojecki D</searchLink>; Institute of Health Economics, Edmonton, AB, Canada.<br /><searchLink fieldCode="AU" term="%22Mitchell+JR%22">Mitchell JR</searchLink>; Division of General Internal Medicine, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; The Alberta Machine Intelligence Institute, Edmonton, AB, Canada.; Department of Computing Sciences, University of Alberta, Edmonton, AB, Canada.<br /><searchLink fieldCode="AU" term="%22Ye+C%22">Ye C</searchLink>; Division of Rheumatology, Department of Medicine, University of Alberta, Edmonton, AB, Canada.; Arthritis Research Canada, Vancouver, BC, Canada.
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        Value: 10.3389/frhs.2026.1797583
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