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User Journey Mapping

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Title: User Journey Mapping
Description: A user journey map is a powerful asset that's used to understand how people use our products. It is an essential tool for building websites, applications, and services. By visualizing user goals, phases in the journey, tasks, pain points, and sometimes feelings, a map can help teams build products by showing a global view of the user's journey, bringing stakeholders and product teams together. It can be used to brainstorm new opportunities, fix issues, design new services, and understand gaps within an organization. This book will show you how to research, present, and use a user journey map. You'll learn: What a user journey map is, and what it's useful forThe different types of maps and how to use themHow to conduct user research for mappingHow to run workshopsHow to use your maps effectively
Authors: Stephanie Walter
Resource Type: eBook.
Subjects: User interfaces (Computer systems)--Development
Categories: COMPUTERS / Internet / Web Design, COMPUTERS / General, COMPUTERS / User Interfaces, COMPUTERS / Programming / Mobile Devices
Database: eBook Collection (EBSCOhost)
FullText Links:
  – Type: ebook-epub
Text:
  Availability: 0
Header DbId: nlebk
DbLabel: eBook Collection (EBSCOhost)
An: 3188528
RelevancyScore: 1110
AccessLevel: 6
PubType: eBook
PubTypeId: ebook
PreciseRelevancyScore: 1109.74133300781
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  Data: User Journey Mapping
– Name: Abstract
  Label: Description
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  Data: A user journey map is a powerful asset that's used to understand how people use our products. It is an essential tool for building websites, applications, and services. By visualizing user goals, phases in the journey, tasks, pain points, and sometimes feelings, a map can help teams build products by showing a global view of the user's journey, bringing stakeholders and product teams together. It can be used to brainstorm new opportunities, fix issues, design new services, and understand gaps within an organization. This book will show you how to research, present, and use a user journey map. You'll learn: What a user journey map is, and what it's useful forThe different types of maps and how to use themHow to conduct user research for mappingHow to run workshopsHow to use your maps effectively
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  Data: <searchLink fieldCode="AR" term="%22Stephanie+Walter%22">Stephanie Walter</searchLink>
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RecordInfo BibRecord:
  BibEntity:
    Classifications:
      – Code: 005.437
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: User interfaces (Computer systems)--Development
        Type: general
    Titles:
      – TitleFull: User Journey Mapping
        Type: main
  BibRelationships:
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      – PersonEntity:
          Name:
            NameFull: Stephanie Walter
      – PersonEntity:
          Name:
            NameFull: Stephanie Walter
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2022
            – D: 01
              M: 04
              Type: profile
              Y: 2022
          Identifiers:
            – Type: isbn-print
              Value: 9781925836493
            – Type: isbn-electronic
              Value: 9781098140946
          Titles:
            – TitleFull: User Journey Mapping
              Type: main
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