Moore, R. J., & Arar, R. (2019). Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework.
Chicago Style (17th ed.) CitationMoore, Robert J., and Raphael Arar. Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework. 2019.
MLA (9th ed.) CitationMoore, Robert J., and Raphael Arar. Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework. 2019.
Warning: These citations may not always be 100% accurate.