APA (7th ed.) Citation

Billouz, D., Anand, A., Dua, R., & Smalley, M. (2023). ITSM Value Streams: Transform Opportunity Into Outcome.

Chicago Style (17th ed.) Citation

Billouz, David, Akshay Anand, Rajiv Dua, and Mark Smalley. ITSM Value Streams: Transform Opportunity Into Outcome. 2023.

MLA (9th ed.) Citation

Billouz, David, et al. ITSM Value Streams: Transform Opportunity Into Outcome. 2023.