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ITSM Value Streams : Transform Opportunity Into Outcome

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Title: ITSM Value Streams : Transform Opportunity Into Outcome
Description: ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilise IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers. The book provides practical insights on how to identify and eliminate anti-patterns, while introducing ways of working that reduce waste and frustration. By focusing on the bigger picture and providing fast feedback, teams are able to improve their work and contribute to the overall success of the organization. This is an essential resource for people in IT service management, IT managers, IT service managers, consultants and offers the chance to learn how to apply value stream thinking to achieve their IT service management objectives and also to get familiar with value management concepts.
Authors: David Billouz, Akshay Anand, Rajiv Dua, Mark Smalley
Resource Type: eBook.
Subjects: Computers, Business
Categories: COMPUTERS / System Administration / General, COMPUTERS / Business & Productivity Software / General
Database: eBook Collection (EBSCOhost)
FullText Links:
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Text:
  Availability: 0
Header DbId: nlebk
DbLabel: eBook Collection (EBSCOhost)
An: 3628656
RelevancyScore: 1116
AccessLevel: 6
PubType: eBook
PubTypeId: ebook
PreciseRelevancyScore: 1116.28857421875
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  Data: ITSM Value Streams : Transform Opportunity Into Outcome
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  Data: ITSM Value Streams is a comprehensive guide to organizations on how to effectively utilise IT services to achieve business outcomes. It emphasizes the importance of understanding the value streams that flow through an organization and how IT services can be configured and applied to co-create value between IT service providers and consumers. The book provides practical insights on how to identify and eliminate anti-patterns, while introducing ways of working that reduce waste and frustration. By focusing on the bigger picture and providing fast feedback, teams are able to improve their work and contribute to the overall success of the organization. This is an essential resource for people in IT service management, IT managers, IT service managers, consultants and offers the chance to learn how to apply value stream thinking to achieve their IT service management objectives and also to get familiar with value management concepts.
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RecordInfo BibRecord:
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    Classifications:
      – Code: 658.05
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: Computers
        Type: general
      – SubjectFull: Business
        Type: general
    Titles:
      – TitleFull: ITSM Value Streams : Transform Opportunity Into Outcome
        Type: main
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      – PersonEntity:
          Name:
            NameFull: David Billouz
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            NameFull: Akshay Anand
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            NameFull: Rajiv Dua
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            NameFull: Mark Smalley
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            NameFull: David Billouz
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            NameFull: Akshay Anand
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            NameFull: Rajiv Dua
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            NameFull: Mark Smalley
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2023
            – D: 21
              M: 08
              Type: profile
              Y: 2024
          Identifiers:
            – Type: isbn-print
              Value: 9781780176079
            – Type: isbn-electronic
              Value: 9781780176093
          Titles:
            – TitleFull: ITSM Value Streams : Transform Opportunity Into Outcome
              Type: main
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