APA (7th ed.) Citation

Mastracci, S. H., Guy, M. E., & Newman, M. A. (2012). Emotional Labor and Crisis Response.

Chicago Style (17th ed.) Citation

Mastracci, Sharon H., Mary E. Guy, and Meredith A. Newman. Emotional Labor and Crisis Response. 2012.

MLA (9th ed.) Citation

Mastracci, Sharon H., et al. Emotional Labor and Crisis Response. 2012.