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Emotional Labor and Crisis Response

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Title: Emotional Labor and Crisis Response
Description: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
Authors: Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman
Resource Type: eBook.
Subjects: Public service employment--United States--Psychological aspects, Crisis management--United States
Categories: POLITICAL SCIENCE / Public Affairs & Administration, POLITICAL SCIENCE / Public Policy / Social Services & Welfare
Database: eBook Collection (EBSCOhost)
FullText Links:
  – Type: ebook-pdf
  – Type: ebook-epub
Text:
  Availability: 0
Header DbId: nlebk
DbLabel: eBook Collection (EBSCOhost)
An: 386174
RelevancyScore: 1044
AccessLevel: 6
PubType: eBook
PubTypeId: ebook
PreciseRelevancyScore: 1044.26904296875
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  Data: Emotional Labor and Crisis Response
– Name: Abstract
  Label: Description
  Group: Ab
  Data: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
– Name: Author
  Label: Authors
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  Data: <searchLink fieldCode="AR" term="%22Sharon+H%2E+Mastracci%22">Sharon H. Mastracci</searchLink><br /><searchLink fieldCode="AR" term="%22Mary+E%2E+Guy%22">Mary E. Guy</searchLink><br /><searchLink fieldCode="AR" term="%22Meredith+A%2E+Newman%22">Meredith A. Newman</searchLink>
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  Data: eBook.
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  Data: <searchLink fieldCode="DE" term="%22Public+service+employment--United+States--Psychological+aspects%22">Public service employment--United States--Psychological aspects</searchLink><br /><searchLink fieldCode="DE" term="%22Crisis+management--United+States%22">Crisis management--United States</searchLink>
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PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=nlebk&AN=386174
RecordInfo BibRecord:
  BibEntity:
    Classifications:
      – Code: 363.340681
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: Public service employment--United States--Psychological aspects
        Type: general
      – SubjectFull: Crisis management--United States
        Type: general
    Titles:
      – TitleFull: Emotional Labor and Crisis Response
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Sharon H. Mastracci
      – PersonEntity:
          Name:
            NameFull: Mary E. Guy
      – PersonEntity:
          Name:
            NameFull: Meredith A. Newman
      – PersonEntity:
          Name:
            NameFull: Sharon H. Mastracci
      – PersonEntity:
          Name:
            NameFull: Mary E. Guy
      – PersonEntity:
          Name:
            NameFull: Meredith A. Newman
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2012
            – D: 04
              M: 02
              Type: profile
              Y: 2014
          Identifiers:
            – Type: isbn-print
              Value: 9780765625182
            – Type: isbn-print
              Value: 9780765625199
            – Type: isbn-electronic
              Value: 9780765625205
            – Type: isbn-electronic
              Value: 9781317472131
            – Type: isbn-electronic
              Value: 9781317472124
            – Type: isbn-electronic
              Value: 9780765631190
            – Type: isbn-electronic
              Value: 9781315704869
          Titles:
            – TitleFull: Emotional Labor and Crisis Response
              Type: main
ResultId 1