Emotional Labor and Crisis Response
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| Title: | Emotional Labor and Crisis Response |
|---|---|
| Description: | The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges. |
| Authors: | Sharon H. Mastracci, Mary E. Guy, Meredith A. Newman |
| Resource Type: | eBook. |
| Subjects: | Public service employment--United States--Psychological aspects, Crisis management--United States |
| Categories: | POLITICAL SCIENCE / Public Affairs & Administration, POLITICAL SCIENCE / Public Policy / Social Services & Welfare |
| Database: | eBook Collection (EBSCOhost) |
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