APA (7th ed.) Citation

Battistella, E. L. (2014). Sorry About That: The Language of Public Apology.

Chicago Style (17th ed.) Citation

Battistella, Edwin L. Sorry About That: The Language of Public Apology. 2014.

MLA (9th ed.) Citation

Battistella, Edwin L. Sorry About That: The Language of Public Apology. 2014.

Warning: These citations may not always be 100% accurate.