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Getting Started with Evaluation

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Title: Getting Started with Evaluation
Description: Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.
Authors: Peter Hernon, Robert E. Dugan, Joseph R. Matthews
Resource Type: eBook.
Subjects: Libraries--Evaluation, Public services (Libraries)--Evaluation, Library administration--Decision making, Library statistics, Libraries--Evaluation--Problems, exercises, etc
Categories: LANGUAGE ARTS & DISCIPLINES / General, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
Database: eBook Collection (EBSCOhost)
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  – Type: ebook-epub
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  Availability: 0
Header DbId: nlebk
DbLabel: eBook Collection (EBSCOhost)
An: 797451
RelevancyScore: 1057
AccessLevel: 6
PubType: eBook
PubTypeId: ebook
PreciseRelevancyScore: 1057.36352539063
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  Data: Getting Started with Evaluation
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  Data: Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.
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  Data: <searchLink fieldCode="AR" term="%22Peter+Hernon%22">Peter Hernon</searchLink><br /><searchLink fieldCode="AR" term="%22Robert+E%2E+Dugan%22">Robert E. Dugan</searchLink><br /><searchLink fieldCode="AR" term="%22Joseph+R%2E+Matthews%22">Joseph R. Matthews</searchLink>
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RecordInfo BibRecord:
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    Classifications:
      – Code: 027.0029
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: Libraries--Evaluation
        Type: general
      – SubjectFull: Public services (Libraries)--Evaluation
        Type: general
      – SubjectFull: Library administration--Decision making
        Type: general
      – SubjectFull: Library statistics
        Type: general
      – SubjectFull: Libraries--Evaluation--Problems, exercises, etc
        Type: general
    Titles:
      – TitleFull: Getting Started with Evaluation
        Type: main
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          Name:
            NameFull: Peter Hernon
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            NameFull: Robert E. Dugan
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            NameFull: Joseph R. Matthews
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            NameFull: Peter Hernon
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            NameFull: Robert E. Dugan
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2014
            – D: 13
              M: 06
              Type: profile
              Y: 2014
          Identifiers:
            – Type: isbn-print
              Value: 9780838911952
            – Type: isbn-electronic
              Value: 9780838996829
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              Value: 9780838996836
          Titles:
            – TitleFull: Getting Started with Evaluation
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