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Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence

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Title: Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence
Description: The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organization. More importantly, this book will help you in designing systemic solutions to the systemic problems you have identified with easy-to-use samples and questions that draw out key areas where the organization needs to improve. Most organizations are not lacking in information; what is most often lacking is a framework that leaders can use to organize and make sense of the information they have. The authors provide such a framework through OPS. They will also help readers engage in “backwards thinking” to identify—and fix—real-world problems with practical solutions. This book is not an “answer book” in the sense that we present a series of common problems and the accompanying answers. To be sure, many such books exist—such as 101 Ideas for (fill in the blank). Most of these answers are based on someone's recollection of what they did to solve a problem. The results of the solution, measureable gains, are seldom if ever reported. This book provides a system for discovering your own problems, developing solutions, evaluating success, and gathering information that will help to improve solutions should they fail on the first attempt. It is based upon more than 30 years of research within the discipline of human performance improvement.
Authors: Michael E. Gallery, Stephen C. Carey
Resource Type: eBook.
Subjects: Total quality management, Performance technology, Organizational effectiveness, Performance
Categories: BUSINESS & ECONOMICS / Organizational Behavior, BUSINESS & ECONOMICS / Total Quality Management
Database: eBook Collection (EBSCOhost)
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DbLabel: eBook Collection (EBSCOhost)
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PubType: eBook
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  Data: Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence
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  Data: The purpose of this book is to help you put already-existing performance criteria in a context of your organizational system and assist you in using the criteria to assess problems in your organization. More importantly, this book will help you in designing systemic solutions to the systemic problems you have identified with easy-to-use samples and questions that draw out key areas where the organization needs to improve. Most organizations are not lacking in information; what is most often lacking is a framework that leaders can use to organize and make sense of the information they have. The authors provide such a framework through OPS. They will also help readers engage in “backwards thinking” to identify—and fix—real-world problems with practical solutions. This book is not an “answer book” in the sense that we present a series of common problems and the accompanying answers. To be sure, many such books exist—such as 101 Ideas for (fill in the blank). Most of these answers are based on someone's recollection of what they did to solve a problem. The results of the solution, measureable gains, are seldom if ever reported. This book provides a system for discovering your own problems, developing solutions, evaluating success, and gathering information that will help to improve solutions should they fail on the first attempt. It is based upon more than 30 years of research within the discipline of human performance improvement.
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RecordInfo BibRecord:
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      – Code: 658.4013
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: Total quality management
        Type: general
      – SubjectFull: Performance technology
        Type: general
      – SubjectFull: Organizational effectiveness
        Type: general
      – SubjectFull: Performance
        Type: general
    Titles:
      – TitleFull: Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence
        Type: main
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            NameFull: Michael E. Gallery
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            NameFull: Stephen C. Carey
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2014
            – D: 09
              M: 07
              Type: profile
              Y: 2014
          Identifiers:
            – Type: isbn-print
              Value: 9780873898706
            – Type: isbn-electronic
              Value: 9780873894937
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            – TitleFull: Outcomes, Performance, Structure (OPS) : Three Keys to Organizational Excellence
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