Development of a model and measure of process-oriented quality of care for substance abuse treatment.

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Title: Development of a model and measure of process-oriented quality of care for substance abuse treatment.
Authors: Mael FA (AUTHOR), O'Shea PG (AUTHOR), Smith MA (AUTHOR), Burling AS (AUTHOR), Carman KL (AUTHOR), Haas A (AUTHOR), Rogers KS (AUTHOR), Mael, Fred A (AUTHOR), O'Shea, Patrick Gavan (AUTHOR), Smith, Mark Alan (AUTHOR), Burling, Andrea Seidner (AUTHOR), Carman, Kristin L (AUTHOR), Haas, Amie (AUTHOR), Rogers, Kelly S (AUTHOR)
Source: Journal of Behavioral Health Services & Research. Jan2010, Vol. 37 Issue 1, p4-24. 21p.
Abstract: The development of a detailed model of substance-abuse treatment (SAT) staff performance is described. The model describes the key behaviors of SAT staff. Specifically, researchers used the critical incident technique to develop the model, which includes a total of 15 dimensions, nested under four meta-dimensions: providing clinical services, employee citizenship behaviors, providing clinical support, and managerial behavior. Development and validation of a measure based on the model are also described. More than 600 SAT staff members in 51 SAT agencies completed the new measure. Factor analyses supported the measure's hypothesized dimensional structure; high internal consistency reliabilities were observed for all scales; and interrater agreement metrics indicated an acceptable level of within-agency agreement. Moreover, the measure correlated in expected and theoretically consistent ways with measures of job satisfaction and other job-related opinions. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Behavioral Health Services & Research is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Development of a model and measure of process-oriented quality of care for substance abuse treatment.
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  Data: <searchLink fieldCode="AR" term="%22Mael+FA%22">Mael FA</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22O'Shea+PG%22">O'Shea PG</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Smith+MA%22">Smith MA</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Burling+AS%22">Burling AS</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Carman+KL%22">Carman KL</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Haas+A%22">Haas A</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Rogers+KS%22">Rogers KS</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Mael%2C+Fred+A%22">Mael, Fred A</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22O'Shea%2C+Patrick+Gavan%22">O'Shea, Patrick Gavan</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Smith%2C+Mark+Alan%22">Smith, Mark Alan</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Burling%2C+Andrea+Seidner%22">Burling, Andrea Seidner</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Carman%2C+Kristin+L%22">Carman, Kristin L</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Haas%2C+Amie%22">Haas, Amie</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Rogers%2C+Kelly+S%22">Rogers, Kelly S</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Behavioral+Health+Services+%26+Research%22">Journal of Behavioral Health Services & Research</searchLink>. Jan2010, Vol. 37 Issue 1, p4-24. 21p.
– Name: Abstract
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  Data: The development of a detailed model of substance-abuse treatment (SAT) staff performance is described. The model describes the key behaviors of SAT staff. Specifically, researchers used the critical incident technique to develop the model, which includes a total of 15 dimensions, nested under four meta-dimensions: providing clinical services, employee citizenship behaviors, providing clinical support, and managerial behavior. Development and validation of a measure based on the model are also described. More than 600 SAT staff members in 51 SAT agencies completed the new measure. Factor analyses supported the measure's hypothesized dimensional structure; high internal consistency reliabilities were observed for all scales; and interrater agreement metrics indicated an acceptable level of within-agency agreement. Moreover, the measure correlated in expected and theoretically consistent ways with measures of job satisfaction and other job-related opinions. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Journal of Behavioral Health Services & Research is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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