View in EDS HTML Full Text PDF Full Text

Benchmarking Australian mental health court liaison services – results from the first national study.

Saved in:
Bibliographic Details
Title: Benchmarking Australian mental health court liaison services – results from the first national study.
Authors: Davidson, Fiona (AUTHOR), Heffernan, Ed (AUTHOR), Hamilton, Bruce (AUTHOR), Greenberg, David (AUTHOR), Butler, Tony (AUTHOR), Burgess, Philip (AUTHOR)
Source: Journal of Forensic Psychiatry & Psychology. Oct2019, Vol. 30 Issue 5, p729-743. 15p. 3 Charts, 1 Graph.
Subjects: Mental health services, Mental health, Benchmarking (Management), Courts, Key performance indicators (Management)
Geographic Terms: Australia
Abstract: Mental health court liaison services (CLS) are a key component of the forensic mental health sector in Australia with a service present in each state and territory to identify and treat those with mental illness in contact with the courts. To date, limited research has been undertaken into how these services are delivered and which model is most effective. This paper describes the process and outcomes of the first national collaboration to trial a set of key performance indicators (KPIs) for Australian mental health court liaison services (CLS) using a benchmarking model. A set of nationally endorsed KPIs were found to be useful and relevant to policy and practice in terms of enabling services to compare resources and highlight areas for quality improvement. Wide variation in performance across services was observed. The ability of smaller services to provide data emerged as an issue, with several identifying the need to improve reporting capability. Benchmarking of specialised forensic mental health services was found to be a valuable process for services. Future collaborations for CLS may include refinements to the KPIs and will continue to enhance the knowledge base of this specialised area of forensic mental health service provision. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Forensic Psychiatry & Psychology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: pbh
DbLabel: Psychology and Behavioral Sciences Collection
An: 138524453
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Benchmarking Australian mental health court liaison services – results from the first national study.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Davidson%2C+Fiona%22">Davidson, Fiona</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Heffernan%2C+Ed%22">Heffernan, Ed</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Hamilton%2C+Bruce%22">Hamilton, Bruce</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Greenberg%2C+David%22">Greenberg, David</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Butler%2C+Tony%22">Butler, Tony</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Burgess%2C+Philip%22">Burgess, Philip</searchLink> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Journal+of+Forensic+Psychiatry+%26+Psychology%22">Journal of Forensic Psychiatry & Psychology</searchLink>. Oct2019, Vol. 30 Issue 5, p729-743. 15p. 3 Charts, 1 Graph.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Mental+health+services%22">Mental health services</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+health%22">Mental health</searchLink><br /><searchLink fieldCode="DE" term="%22Benchmarking+%28Management%29%22">Benchmarking (Management)</searchLink><br /><searchLink fieldCode="DE" term="%22Courts%22">Courts</searchLink><br /><searchLink fieldCode="DE" term="%22Key+performance+indicators+%28Management%29%22">Key performance indicators (Management)</searchLink>
– Name: SubjectGeographic
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Australia%22">Australia</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Mental health court liaison services (CLS) are a key component of the forensic mental health sector in Australia with a service present in each state and territory to identify and treat those with mental illness in contact with the courts. To date, limited research has been undertaken into how these services are delivered and which model is most effective. This paper describes the process and outcomes of the first national collaboration to trial a set of key performance indicators (KPIs) for Australian mental health court liaison services (CLS) using a benchmarking model. A set of nationally endorsed KPIs were found to be useful and relevant to policy and practice in terms of enabling services to compare resources and highlight areas for quality improvement. Wide variation in performance across services was observed. The ability of smaller services to provide data emerged as an issue, with several identifying the need to improve reporting capability. Benchmarking of specialised forensic mental health services was found to be a valuable process for services. Future collaborations for CLS may include refinements to the KPIs and will continue to enhance the knowledge base of this specialised area of forensic mental health service provision. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Journal of Forensic Psychiatry & Psychology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=pbh&AN=138524453
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/14789949.2019.1646788
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 15
        StartPage: 729
    Subjects:
      – SubjectFull: Mental health services
        Type: general
      – SubjectFull: Mental health
        Type: general
      – SubjectFull: Benchmarking (Management)
        Type: general
      – SubjectFull: Courts
        Type: general
      – SubjectFull: Key performance indicators (Management)
        Type: general
      – SubjectFull: Australia
        Type: general
    Titles:
      – TitleFull: Benchmarking Australian mental health court liaison services – results from the first national study.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Davidson, Fiona
      – PersonEntity:
          Name:
            NameFull: Heffernan, Ed
      – PersonEntity:
          Name:
            NameFull: Hamilton, Bruce
      – PersonEntity:
          Name:
            NameFull: Greenberg, David
      – PersonEntity:
          Name:
            NameFull: Butler, Tony
      – PersonEntity:
          Name:
            NameFull: Burgess, Philip
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 10
              Text: Oct2019
              Type: published
              Y: 2019
          Identifiers:
            – Type: issn-print
              Value: 14789949
          Numbering:
            – Type: volume
              Value: 30
            – Type: issue
              Value: 5
          Titles:
            – TitleFull: Journal of Forensic Psychiatry & Psychology
              Type: main
ResultId 1