Implementation of interprofessional digital communication tools in primary care for frail older adults: An interview study.

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Title: Implementation of interprofessional digital communication tools in primary care for frail older adults: An interview study.
Authors: Oostra, Dorien L., Fierkens, Carlien, Alewijnse, Marloes E. J., Olde Rikkert, Marcel G. M., Nieuwboer, Minke S., Perry, Marieke
Source: Journal of Interprofessional Care. May/Jun2023, Vol. 37 Issue 3, p362-370. 9p. 5 Charts.
Subjects: Caregiver attitudes, Occupational roles, Frail elderly, Health services accessibility, Medical transcription, Research methodology, Interviewing, Primary health care, Human services programs, Experience, Qualitative research, Psychosocial factors, Interprofessional relations, Telecommunication, Psychology of caregivers, Research funding, Medical coding
Abstract: Communication and coordination between primary healthcare professionals and informal caregivers involved in the care for frail older adults is suboptimal and could benefit from interprofessional digital communication tools. Implementation in daily practice however frequently fails. We aim to identify generic barriers and facilitators experienced by healthcare professionals and informal caregivers during implementation of interprofessional communication tools to improve their long-term use. Qualitative content analysis using individual semi-structured interviews was used for evaluating three different digital communication tools used by interprofessional primary care networks for frail older adults by 28 professionals and 10 caregivers. After transcription and open coding, categories and themes were identified. Barriers and facilitators were related to: tool characteristics, context of use, involvement of professionals and caregivers. The tool improved availability, approachability and users' involvement. The large number of digital systems professionals simultaneously use, and different work agreements hampered tool use. The tools facilitated care coordination, and professionals declared to be better informed about patients' current situations. Overall, interprofessional digital communication tools can facilitate communication in networks for primary elderly care. However, integration between digital systems is needed to reduce the number of tools. Organizations and policy makers have an important role in realizing the tools' long-term use. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Interprofessional Care is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Implementation of interprofessional digital communication tools in primary care for frail older adults: An interview study.
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  Data: <searchLink fieldCode="AR" term="%22Oostra%2C+Dorien+L%2E%22">Oostra, Dorien L.</searchLink><br /><searchLink fieldCode="AR" term="%22Fierkens%2C+Carlien%22">Fierkens, Carlien</searchLink><br /><searchLink fieldCode="AR" term="%22Alewijnse%2C+Marloes+E%2E+J%2E%22">Alewijnse, Marloes E. J.</searchLink><br /><searchLink fieldCode="AR" term="%22Olde+Rikkert%2C+Marcel+G%2E+M%2E%22">Olde Rikkert, Marcel G. M.</searchLink><br /><searchLink fieldCode="AR" term="%22Nieuwboer%2C+Minke+S%2E%22">Nieuwboer, Minke S.</searchLink><br /><searchLink fieldCode="AR" term="%22Perry%2C+Marieke%22">Perry, Marieke</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Interprofessional+Care%22">Journal of Interprofessional Care</searchLink>. May/Jun2023, Vol. 37 Issue 3, p362-370. 9p. 5 Charts.
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  Data: <searchLink fieldCode="DE" term="%22Caregiver+attitudes%22">Caregiver attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Occupational+roles%22">Occupational roles</searchLink><br /><searchLink fieldCode="DE" term="%22Frail+elderly%22">Frail elderly</searchLink><br /><searchLink fieldCode="DE" term="%22Health+services+accessibility%22">Health services accessibility</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+transcription%22">Medical transcription</searchLink><br /><searchLink fieldCode="DE" term="%22Research+methodology%22">Research methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Interviewing%22">Interviewing</searchLink><br /><searchLink fieldCode="DE" term="%22Primary+health+care%22">Primary health care</searchLink><br /><searchLink fieldCode="DE" term="%22Human+services+programs%22">Human services programs</searchLink><br /><searchLink fieldCode="DE" term="%22Experience%22">Experience</searchLink><br /><searchLink fieldCode="DE" term="%22Qualitative+research%22">Qualitative research</searchLink><br /><searchLink fieldCode="DE" term="%22Psychosocial+factors%22">Psychosocial factors</searchLink><br /><searchLink fieldCode="DE" term="%22Interprofessional+relations%22">Interprofessional relations</searchLink><br /><searchLink fieldCode="DE" term="%22Telecommunication%22">Telecommunication</searchLink><br /><searchLink fieldCode="DE" term="%22Psychology+of+caregivers%22">Psychology of caregivers</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+coding%22">Medical coding</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Communication and coordination between primary healthcare professionals and informal caregivers involved in the care for frail older adults is suboptimal and could benefit from interprofessional digital communication tools. Implementation in daily practice however frequently fails. We aim to identify generic barriers and facilitators experienced by healthcare professionals and informal caregivers during implementation of interprofessional communication tools to improve their long-term use. Qualitative content analysis using individual semi-structured interviews was used for evaluating three different digital communication tools used by interprofessional primary care networks for frail older adults by 28 professionals and 10 caregivers. After transcription and open coding, categories and themes were identified. Barriers and facilitators were related to: tool characteristics, context of use, involvement of professionals and caregivers. The tool improved availability, approachability and users' involvement. The large number of digital systems professionals simultaneously use, and different work agreements hampered tool use. The tools facilitated care coordination, and professionals declared to be better informed about patients' current situations. Overall, interprofessional digital communication tools can facilitate communication in networks for primary elderly care. However, integration between digital systems is needed to reduce the number of tools. Organizations and policy makers have an important role in realizing the tools' long-term use. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Journal of Interprofessional Care is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1080/13561820.2022.2086858
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      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 9
        StartPage: 362
    Subjects:
      – SubjectFull: Caregiver attitudes
        Type: general
      – SubjectFull: Occupational roles
        Type: general
      – SubjectFull: Frail elderly
        Type: general
      – SubjectFull: Health services accessibility
        Type: general
      – SubjectFull: Medical transcription
        Type: general
      – SubjectFull: Research methodology
        Type: general
      – SubjectFull: Interviewing
        Type: general
      – SubjectFull: Primary health care
        Type: general
      – SubjectFull: Human services programs
        Type: general
      – SubjectFull: Experience
        Type: general
      – SubjectFull: Qualitative research
        Type: general
      – SubjectFull: Psychosocial factors
        Type: general
      – SubjectFull: Interprofessional relations
        Type: general
      – SubjectFull: Telecommunication
        Type: general
      – SubjectFull: Psychology of caregivers
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      – SubjectFull: Research funding
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      – SubjectFull: Medical coding
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    Titles:
      – TitleFull: Implementation of interprofessional digital communication tools in primary care for frail older adults: An interview study.
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              M: 05
              Text: May/Jun2023
              Type: published
              Y: 2023
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